Frequently Asked Questions
How Do I Change the Panel Volume and Sound on the IQ5 Hub?
Learn how to adjust the volume on the IQ5 Hub. Use the Settings Tray slider for quick changes or the Sound menu in Advanced Settings for detailed control.
What Are the Arming Options on the Qolsys IQ5 Hub System?
Learn about the arming options on the IQ5 Hub including Arm Stay, Arm Away, Bypass, Exit Sounds, and Entry Delay settings available on the arming screen.
How Do I Arm the Qolsys IQ Panel 5 System in Stay Mode?
To arm the IQ Panel 5 in Stay mode, tap the System Disarmed icon on the Home Screen, then tap Arm Stay. Enter a code if prompted. Come learn how to arm the IQ5..
What Causes an Arming Error on the Qolsys IQ5 Hub System?
An arming error on the IQ5 Hub occurs when sensors are open, an incorrect code is entered, or trouble conditions exist. Check the sensor status to resolve it.
How Do I Run a Z-Wave Device Test on the IQ5 Hub Panel?
Run a Z-Wave test on the IQ5 Hub by going to Settings, Advanced Settings, entering code 1111, then selecting System Tests and Z-Wave Tests to check all devices.
How Many Z-Wave Thermostats Can the Qolsys IQ5 Hub Support?
The Qolsys IQ5 Hub supports up to 40 Z-Wave thermostats. This limit is configurable in the Z-Wave settings. Control thermostats from the panel or Alarm.com app.
How Do I Clear Messages From the IQ5 Hub Message Center?
To clear messages from the IQ5 Hub Message Center, touch the message icon, select a message, and touch OK. Use Acknowledge All to clear all messages at once.
How Do I Arm the Qolsys IQ5 Hub Security System in Stay Mode?
To arm the IQ5 Hub in Stay mode, touch Arm Stay on the home screen. Stay mode arms your doors and windows while keeping all interior motion sensors inactive.
How Do I Run a WIFI Test on an IQ5 Hub Security System?
Run a WIFI test on the IQ5 Hub by swiping down, touching Settings, Advanced Settings, entering code 1111, then System Tests. Touch WIFI Test and then press Run.
How Do I Add a New User Code on the IQ5 Hub Alarm Panel?
Add a new user code on the IQ5 Hub by swiping down for Settings, touching Advanced Settings, entering your Master code 1234, and selecting User Management.
Learn how to adjust the volume on the IQ5 Hub. Use the Settings Tray slider for quick changes or the Sound menu in Advanced Settings for detailed control.
Added:
What Are the Arming Options on the Qolsys IQ5 Hub System?
Learn about the arming options on the IQ5 Hub including Arm Stay, Arm Away, Bypass, Exit Sounds, and Entry Delay settings available on the arming screen.
Added:
How Do I Arm the Qolsys IQ Panel 5 System in Stay Mode?
To arm the IQ Panel 5 in Stay mode, tap the System Disarmed icon on the Home Screen, then tap Arm Stay. Enter a code if prompted. Come learn how to arm the IQ5..
Added:
What Causes an Arming Error on the Qolsys IQ5 Hub System?
An arming error on the IQ5 Hub occurs when sensors are open, an incorrect code is entered, or trouble conditions exist. Check the sensor status to resolve it.
Added:
How Do I Run a Z-Wave Device Test on the IQ5 Hub Panel?
Run a Z-Wave test on the IQ5 Hub by going to Settings, Advanced Settings, entering code 1111, then selecting System Tests and Z-Wave Tests to check all devices.
Added:
How Many Z-Wave Thermostats Can the Qolsys IQ5 Hub Support?
The Qolsys IQ5 Hub supports up to 40 Z-Wave thermostats. This limit is configurable in the Z-Wave settings. Control thermostats from the panel or Alarm.com app.
Added:
How Do I Clear Messages From the IQ5 Hub Message Center?
To clear messages from the IQ5 Hub Message Center, touch the message icon, select a message, and touch OK. Use Acknowledge All to clear all messages at once.
Added:
How Do I Arm the Qolsys IQ5 Hub Security System in Stay Mode?
To arm the IQ5 Hub in Stay mode, touch Arm Stay on the home screen. Stay mode arms your doors and windows while keeping all interior motion sensors inactive.
Added:
How Do I Run a WIFI Test on an IQ5 Hub Security System?
Run a WIFI test on the IQ5 Hub by swiping down, touching Settings, Advanced Settings, entering code 1111, then System Tests. Touch WIFI Test and then press Run.
Added:
How Do I Add a New User Code on the IQ5 Hub Alarm Panel?
Add a new user code on the IQ5 Hub by swiping down for Settings, touching Advanced Settings, entering your Master code 1234, and selecting User Management.
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