Apartment Security Systems Frequently Asked Questions

How Do I Add Photos to the Photo Frame on the IQ Panel 5?
Learn how to add photos to the IQ Panel 5 Photo Frame using WIFI, Bluetooth, or the Panel Access Point. Follow this tutorial to customize your screen today.
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Does the IQ5 Hub Require Professional Monitoring?
No, the IQ5 Hub doesn't require professional monitoring, but to unlock its full security and home automation potential, monitoring is recommended. Learn more!
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Does the Qolsys IQ Panel 5 Require Professional Monitoring?
The Qolsys IQ Panel 5 does not require professional monitoring, but many advanced features, like remote control, are only available with monitoring. Click here!
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What Is the IQ Panel 5 Message Center and How Do I Use It?
The IQ Panel 5 Message Center stores system alerts. Access it by touching the envelope icon in the upper right corner of the screen. Click here for details.
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How Do I Program a 2GIG Motion Sensor with a 2GIG GC Touch?
To program a 2GIG motion sensor, access Sensor Settings from the installer menu, select an empty zone, then enroll the device. Click here for full walkthrough.
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Can I Connect the 2GIG GC Touch Panel to Apple HomeKit?
No, the 2GIG GC Touch does not support Apple HomeKit integration. The panel uses Alarm.com for smart home control, which offers its own app and voice options.
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How Is the Cellular Module Installed in a 2GIG GC Touch?
The 2GIG GC Touch cellular module and SIM card are factory-installed. Your alarm dealer registers and activates the system to enable cellular communication.
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What Is a Cross Zone and How Do I Enable It on GC Touch?
A Cross Zone on the 2GIG GC Touch requires multiple sensors to trip before triggering an alarm, reducing false alarms. Program it through Sensor Settings.
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How Do I Enable or Disable Quick Arming on a 2GIG GC Touch?
Turn Quick Arming on or off in a 2GIG GC Touch from Settings > Advanced Settings > System Settings. Toggle the Quick Arming option on or off. Full info here.
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Does the 2GIG GC Touch Support Z-Wave Smart Home Devices?
Yes, the 2GIG GC Touch has a built-in Z-Wave Plus V2 controller and can support up to 232 devices. Z-Wave Long Range is not supported currently. Click for more.
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