Apartment Security Systems Frequently Asked Questions
What Is a Cross Zone and How Do I Enable It on GC Touch?
A Cross Zone on the 2GIG GC Touch requires multiple sensors to trip before triggering an alarm, reducing false alarms. Program it through Sensor Settings.
How Do I Enable or Disable Quick Arming on a 2GIG GC Touch?
Turn Quick Arming on or off in a 2GIG GC Touch from Settings > Advanced Settings > System Settings. Toggle the Quick Arming option on or off. Full info here.
Does the 2GIG GC Touch Support Z-Wave Smart Home Devices?
Yes, the 2GIG GC Touch has a built-in Z-Wave Plus V2 controller and can support up to 232 devices. Z-Wave Long Range is not supported currently. Click for more.
How Do I Rename a Z-Wave Device on a 2GIG GC Touch Panel?
Rename Z-Wave devices on your 2GIG GC Touch by accessing Automation Device, then Device List. Tap the device name to open the keyboard and type a new name.
What Do the LED Indicator Lights Mean on My 2GIG GC Touch?
The 2GIG GC Touch has blue, red, and white LEDs indicating standby, armed, alarming, and fault status. Each color communicates specific system conditions.
How Do I Enable Bluetooth Disarming on My 2GIG GC Touch?
To enable Bluetooth Disarming on the 2GIG GC Touch, access Settings with your Master Code, open User Management, select a user, and pair your smartphone.
How Do I Add More Time to My Exit Delay on the 2GIG GC Touch?
To add exit delay time on the 2GIG GC Touch, tap Add 30 Seconds during the countdown, or access System Settings with Installer Code to change the default.
How Do I Clear a Duress Code Alarm on the 2GIG GC Touch?
To clear a duress alarm on the 2GIG GC Touch, tap the Notification icon, select the Alarm tab, and tap Clear next to the duress entry or tap Clear All.
How Do I Put the 2GIG GC Touch Into Wireless Learn Mode?
Put the 2GIG GC Touch into learn mode by accessing Sensor Settings in installer programming and selecting Quick Add or tapping the Learn button in Manual Add.
How Do I Power Down or Shut Off My 2GIG GC Touch Panel?
To power down the 2GIG GC Touch, remove the rear access cover and press the internal power button for 2 seconds. Select Shutdown from the menu that appears.
A Cross Zone on the 2GIG GC Touch requires multiple sensors to trip before triggering an alarm, reducing false alarms. Program it through Sensor Settings.
Added:
How Do I Enable or Disable Quick Arming on a 2GIG GC Touch?
Turn Quick Arming on or off in a 2GIG GC Touch from Settings > Advanced Settings > System Settings. Toggle the Quick Arming option on or off. Full info here.
Added:
Does the 2GIG GC Touch Support Z-Wave Smart Home Devices?
Yes, the 2GIG GC Touch has a built-in Z-Wave Plus V2 controller and can support up to 232 devices. Z-Wave Long Range is not supported currently. Click for more.
Added:
How Do I Rename a Z-Wave Device on a 2GIG GC Touch Panel?
Rename Z-Wave devices on your 2GIG GC Touch by accessing Automation Device, then Device List. Tap the device name to open the keyboard and type a new name.
Added:
What Do the LED Indicator Lights Mean on My 2GIG GC Touch?
The 2GIG GC Touch has blue, red, and white LEDs indicating standby, armed, alarming, and fault status. Each color communicates specific system conditions.
Added:
How Do I Enable Bluetooth Disarming on My 2GIG GC Touch?
To enable Bluetooth Disarming on the 2GIG GC Touch, access Settings with your Master Code, open User Management, select a user, and pair your smartphone.
Added:
How Do I Add More Time to My Exit Delay on the 2GIG GC Touch?
To add exit delay time on the 2GIG GC Touch, tap Add 30 Seconds during the countdown, or access System Settings with Installer Code to change the default.
Added:
How Do I Clear a Duress Code Alarm on the 2GIG GC Touch?
To clear a duress alarm on the 2GIG GC Touch, tap the Notification icon, select the Alarm tab, and tap Clear next to the duress entry or tap Clear All.
Added:
How Do I Put the 2GIG GC Touch Into Wireless Learn Mode?
Put the 2GIG GC Touch into learn mode by accessing Sensor Settings in installer programming and selecting Quick Add or tapping the Learn button in Manual Add.
Added:
How Do I Power Down or Shut Off My 2GIG GC Touch Panel?
To power down the 2GIG GC Touch, remove the rear access cover and press the internal power button for 2 seconds. Select Shutdown from the menu that appears.
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