Apartment Security Systems Frequently Asked Questions

Why Can't I Pair a PROWLTOUCH to a PROA7 or PROA7PLUS?
The ProSeries panel and the PROWLTOUCH find each other using a service called "Bonjour" or mDNS. Not all routers handle this well. Learn to overcome this issue.
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How Do I Power Down My PROA7 Security System?
To power down the Honeywell Home PROA7 system, first, open the system and disconnect the battery. AC power will be disconnected in one of two ways. Keep reading.
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Why Does My Honeywell Lyric Security Panel Reset Often?
A Lyric Controller can reset for several reasons. Power wiring, an old worn-out battery, or WIFI issues can cause unexpected resets. Keep reading to learn more.
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How Do I Upgrade My 2GIG Edge Panel's Firmware?
The 2GIG Edge can be updated using a USB drive, or over-the-air (OTA) via Alarm.com. OTA updates via WIFI are free and updates via cellular incur a small charge. Learn more!
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How Do I Update the Firmware On My 2GIG GC3?
Download the update files to the root directory of a USB drive. Plug the drive into the port on top of the GC3 panel. When prompted, press Update and enter a proper code. Read on.
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Can I Self-Monitor a Honeywell LYNX Plus L3000?
The Honeywell LYNX Plus L3000 can be self-monitored by adding an external communicator. The LTE-L3A and the LTE-L3V are both great options. Learn how to self-monitor an L3000.
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How Do I Activate a System for Monitoring with Alarm Grid?
There are many things you can do as an end user to make sure that your activation goes as smoothly as possible. Learn how to activate a system for alarm monitoring service.
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What are Some Troubleshooting Methods for a Lyric Using Apple HomeKit?
When using a Lyric Alarm System with Apple HomeKit, you may experience some issues that require troubleshooting. Follow this guide to troubleshoot a Lyric using Apple HomeKit.
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Qolsys IQ Panel 2 Plus vs. DSC Iotega
We recommend the IQ Panel 2 Plus over the DSC Iotega because the Iotega does not allow for local end user programming. Learn why the IQ Panel 2 Plus is superior to the Iotega.
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Can I Use the Qolsys IQ Hardwire 16-F to Power My Alarm Panel?
The Qolsys IQ Hardwire 16-F Wired to Wireless Converter needs its own transformer and backup battery. It cannot be used to power a panel. Learn about the Qolsys IQ Hardwire 16-F.
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