Apartment Security Systems Frequently Asked Questions

Does the Qolsys IQ5 NS Have a Settings Tray on the Panel?
No. The Qolsys IQ5 NS does not have a settings tray because it has no touchscreen display. Use the IQ Installer app on your mobile device to access settings.
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How Do I Arm the Qolsys IQ5 NS Security System in Stay Mode?
To arm the IQ5 NS in Stay mode, use the Alarm.com app, a compatible keypad, or keyfob. Stay mode arms doors and windows while keeping motion sensors inactive.
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How Do I Clear Messages From the IQ5 NS Message Center?
The IQ5 NS does not have a touchscreen Message Center. View and manage system alerts through the Alarm.com app or a connected IQ Remote PG wireless keypad.
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How Many Z-Wave Thermostats Can the Qolsys IQ5 NS Support?
The Qolsys IQ5 NS supports up to 40 Z-Wave thermostats. Configure limits through the IQ Installer app. Control thermostats via the Alarm.com app or IQ Remote.
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What Causes an Arming Error on the Qolsys IQ5 NS System?
An arming error on the IQ5 NS occurs when sensors are open, an incorrect code is entered, or troubles exist. The Status LED flashes green when zones are open.
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How Do I Run Z-Wave Device Testing on the IQ5 NS Panel?
Run a Z-Wave test on the IQ5 NS by opening the IQ Installer app, connecting to the panel, navigating to Tests, then selecting Z-Wave Tests and pressing Run All.
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What Are the Arming Options on the Qolsys IQ5 NS System?
The IQ5 NS offers Arm Stay, Arm Away, No-Entry, and Night arming modes. Control via keypad, keyfob, IQ Remote, or Alarm.com app since there is no touchscreen.
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How Can I Disarm the IQ5 NS Home Security Alarm System?
Disarm the IQ5 NS remotely using the Alarm.com app, a paired PowerG key fob, or Bluetooth touchless disarming. The IQ5 NS has no touchscreen for disarming.
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How Do I Pair a Phone for Bluetooth Disarming on IQ5 NS?
Pair a phone for touchless disarming on the IQ5 NS by opening the IQ Installer app, navigating to Bluetooth Devices, and selecting Add Phone to begin pairing.
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How Do I Add a New User Code on the IQ5 NS Alarm Panel?
Add a new user code on the IQ5 NS by opening the IQ Installer app, connecting to the panel, then navigating to Configuration and selecting User Management.
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