Wireless Security Cameras Frequently Asked Questions

Why Won't My Legacy IPCAM Work With Total Connect 2.0?
The only legacy IPCAM devices that can still be used with TC2 are the ones that were online to receive an update from Resideo. Find out why your legacy IPCAM won't work with TC2.
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Can I Get an Alarm or a Specific Zone to Activate My Honeywell IP Camera?
By setting up a notification in Total Connect 2.0, you can have your Honeywell IP Cameras start recording when a specific system activity occurs. Learn about Honeywell IP Cameras.
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Can I Use a Honeywell IPCAM-WOC1 w/o a System?
The IPCAM-WOC1 ties in with the Total Connect 2.0 service. Alarm Grid offers standalone video monitoring plans that do not require a system. Learn about the Honeywell IPCAM-WOC1.
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How Do I Set Up My 2GIG HD100 Camera with Alarm.com?
There are two aspects to getting the HD100 setup. Connecting to the network, and then adding it to an account. Learn how to configure the 2GIG HD100 for use with Alarm.com.
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How Do I Use the 2-Way Voice Feature for My Alarm.com Camera on the Qolsys IQ Panel 2?
Certain Alarm.com Camera models support 2-way audio communication. Find out how to to use the 2-way voice feature for your Alarm.com Camera on the Qolsys IQ Panel 2.
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Do I Need Internet for a WIFI Camera?
A WIFI camera sends a live video feed to an interactive service platform using a WIFI internet connection. Learn more about WIFI security cameras and how they work.
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How Do I Use the Microphone on the IPCAM-WO?
A microphone is not included on the IPCAM-WO Total Connect Camera. There is also no way to add a microphone to the device. In other words, the device has no audio recording capabilities. But there are some other Honeywell Cameras that have audio capabilities. Learn more about TC Cameras.
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Is There a Difference Between the IPCAM-OC1 and the Lyric OC1?
The names IPCAM-OC1 and the Lyric OC1 refer to the same outdoor Total Connect Camera from Honeywell. The two names are often used interchangeably. Honeywell usually refers to it as the IPCAM-OC1 in its documentation. Learn more about this camera.
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How Do I Add a IPCAM-WOC1 to Total Connect?
The IPCAM-WOC1 can connect to Total Connect by using the Total Connect Mobile App on a smart device. The app will produce a QR code that can be scanned by the camera. The camera will join the Total Connect account upon scanning this code. Learn more about adding an IPCAM-WOC1 to Total Connect.
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Can I Use Vivint's Security Cameras w/o Service?
Vivint provides proprietary security cameras that are designed exclusively for use with Vivint service. If a user leaves Vivint, they will not be able to bring these cameras to another monitoring company. Vivint has blocked these cameras for takeover. Learn more about Vivint security cameras.
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