Frequently Asked Questions

Is an ADC-V521IR 1080P Compatible w/ Alarm.com
The ADC-521IR is a 1080P security camera designed for use with the Alarm.com service. It has since been replaced with the ADC-V522IR. Learn more about ADC Security Cameras.
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How Do I Alarm My Fence Gate?
If you program an outdoor contact to your alarm system, mount it to your fence gate, and arm your system, your fence gate will be armed! Learn to set an alarm for your fence gate.
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Which Thermostats are Compatible with Alarm.com?
Alarm.com can support almost any Z-Wave thermostat that has been set up with the alarm panel. The panel serves as the Z-Wave controller. Find out which thermostat to use with ADC.
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How Do I Replace the Battery in a Honeywell 5809SS?
The Honeywell 5809SS uses a lithium CR123A battery. The user must open the 5809SS, remove the old battery and insert the new one to replace it. Learn to change the 5809SS battery.
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How Do I Remove a Z-Wave Device from a DSC Impassa?
The DSC Impassa has a Z-Wave setup menu where users can add and remove Z-Wave devices. Find out how to clear devices from a Z-Wave network using a DSC Impassa Alarm Panel.
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How Do I Use a DSC Impassa to Control a Garage Door?
A Z-Wave garage door opener must be added to control a garage door with an Impassa. All operation will go through Alarm.com. Learn to set up a DSC Impassa for garage door control.
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What Does it Mean when Your Thermostat Says Temporary?
A thermostat that says "temporary" is in a temporary hold. It will hold the set temperature until the hold period expires or the hold is disabled. Learn about a temporary hold.
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Which Locks Work w/ a DSC Impassa?
Z-Wave locks can be enrolled with a DSC Impassa once an Alarm.com cellular communicator has been installed and activated with the panel. Find out which locks work with an Impassa.
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How Do I Enroll a Schlage Z-Wave Lock on a DSC Impassa?
Once an Alarm.com cellular module has been added to a DSC Impassa, the panel will be able to support Schlage Z-Wave locks. Learn how to enroll a Schlage Z-Wave lock to an Impassa.
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How Do I Turn a Wired Alarm System into a Wireless System?
By adding a wireless receiver, a user can use a wired system like a wireless one. The system's sensors will communicate with the panel wirelessly. Learn more about alarm systems.
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