Frequently Asked Questions

How Do I Upgrade My Alarm to Work on 4G?
Upgrading an alarm system to run 4G cellular communication requires replacing the panel's old 3G cellular communicator with a new 4G cellular communicator. The new communicator will then need to be registered with the alarm monitoring company. Learn more about upgrading an alarm system to 4G.
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What Is the Metlife Homeowner's Insurance Discount Given for Owning an Alarm System?
According to Metlife, a homeowner can expect a discount on their insurance premium of anywhere from 5% to 15% for owning an alarm system. However, this discount is dependent upon several different factors. Learn more about the insurance discounts offered by Metlife for owning an alarm system.
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What Does CDMA Stand For?
The term CDMA is an acronym that stands for Code-Division Multiple Access. It refers to the type of radio systems used in Verizon's 3G cellular network. CDMA communicators have largely been replaced by communicators that can access Verizon's 4G and LTE networks. Learn more about CDMA.
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What Is Compatible w/ the Honeywell L5210?
The L5210 is a versatile system that is compatible with many different sensors and communicators. The panel can also used to control Z-Wave devices once a Z-Wave controller has been added. The L5210 is also compatible with the Total Connect service. Learn more about the compatibility of the L5210.
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How Do I Turn Off My Honeywell Alarm System's Chime?
Turning of the chime on a Honeywell Alarm System is very easy. However, the process will vary slightly depending upon what type of Honeywell Panel is being used. Hardwired Vista Panels follow a different process than wireless Honeywell Systems. Learn more about the chime on a Honeywell system.
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What Is the American Family Insurance Homeowner's Insurance Discount Given for Owning an Alarm System?
American Family Insurance will offer a homeowner a 5% discount in home insurance for burglary coverage and another 5% discount for fire coverage. Their alarm system must be set up with a central monitoring station in order to receive these discounts. Learn more about AmFam Insurance discounts.
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How Do I Program a Z-Wave Lock into a Lyric Security System?
A Z-Wave lock can be enrolled with a Lyric Controller through the automation menu of the system. The enrollment process involves clearing the lock and the programming it with the system. The lock can then be installed and tested. Learn more about programming a Z-Wave lock with a Lyric Controller.
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What is the Best Door/Window Sensor for the VISTA-P Security System?
There are many excellent door and window sensors that work well with a VISTA P-Series security system. Hardwired contacts can be used with no additional add-ons. A wireless contact will require a wireless receiver to be added. Learn more about door and window contacts for a VISTA system.
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What Are the Best Alarm Contacts for Sliding Doors?
When selecting a contact for a sliding door, it is generally wise to choose a thin contact so that it can properly fit on the sliding door. The user will need to decide if they want to use a wireless contact or a wired contact. Learn more about choosing an alarm contact for a sliding door.
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Can a LYNXr Text Me Alerts?
The LYNXr is incapable of sending text alerts. This is because the system cannot sync with Total Connect 2.0. If a user wants a security system that can send text alerts, they will need to upgrade to a newer system. Learn more about the Honeywell LYNXr and upgrading to a newer system.
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