Frequently Asked Questions

What is the Difference Between AlarmNet & Total Connect?
Total Connect is an interactive service for Honeywell security systems that is hosted on AlarmNet servers. Honeywell owns and operates AlarmNet as its primary network for security communications. End users manage their systems through Total Connect. Learn more about Total Connect and AlarmNet.
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How Do I Test a 2GIG GB1?
In order to test a 2GIG GB1 Glass Break Detector, you will need to use a glass break simulator, such as the Honeywell FG701. This will simulate the sound of breaking glass and cause the 2GIG GB1 to activate. If you receive central monitoring, have your system placed into test mode before doing this.
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How Do I Test the 5800COMBO?
When testing the Honeywell 5800COMBO, you will want to start by first contacting your alarm monitoring company and placing your system on test mode. Then, you can individually test the smoke/heat detection and the carbon monoxide detection for the device. Learn more about testing the 5800COMBO.
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Total Connect vs. Alarm.com
Both Total Connect and Alarm.com provide similar features. Which service is used will depend on the alarm system. Total Connect is a proprietary service that is strictly for use with Honeywell systems. Alarm.com is non-proprietary, and it is used by many alarm companies. Read on to learn more.
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How Do I Program a Honeywell Vista-20P Alarm System?
Programming a Honeywell Vista-20P starts with accessing programming mode by entering in the installer code, followed by 800. Next, you will press the * key plus a field number, followed by an entry. Once you are finished, you can exit programming by pressing *99. Keep reading to learn more.
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How Can I Get My Wireless Smokes to All Go Off at the Same Time?
To get all of your smoke detectors to go off when one smoke activates, you will need to use a feature called "One-Go-All-Go". Unfortunately, most wireless smokes do not support this feature. A notable exception is the Honeywell SiXSMOKE. Continue reading to learn more about wireless smokes.
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Can I Program My Alarm Using Just Alarm.com?
The majority of panel programming cannot be conducted through Alarm.com. This includes enrolling new sensors and changing most settings Instead, most programming will need to be done on-site with the system itself. Learn more about Alarm.com and the features that it offers for security systems.
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Is the Honeywell Lyric Z-Wave Compatible?
The Honeywell Lyric comes included with Z-Wave function. This allows the panel to sync with Z-Wave devices. These Z-Wave devices can be integrated into a user's home automation setup, and they can be controlled remotely using the Total Connect app. Learn more about Z-Wave on the Honeywell Lyric.
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Can I Program My Alarm Using Just Total Connect 2.0?
Most alarm system programming is done at the panel and cannot be completed through the Total Connect 2.0 service. Total Connect 2.0 is mostly for interacting with your system once it has already been programmed, not for actually setting up the system. Read on to learn more about Total Connect.
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What is the Best Alarm Keypad for a VISTA 20P?
When considering an alarm keypad for a Honeywell VISTA 20P, we recommend the 6160RF. The 6160RF is a great keypad that allows you to arm and disarm your system and make programming changes. It also conveniently includes a built-in wireless receiver. Keep reading to learn more about the 6160RF.
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