Frequently Asked Questions
How Do I Add a DSC Impassa to My Local WIFI?
A DSC Impassa cannot connect with a WIFI network. Instead, we recommend using a cellular connection with the system. Learn about the possible communication paths for the Impassa.
How Do I Connect a TG-1 Express to my Older Legacy Panel?
The Telguard TG-1 Express mounts near the panel. It connects to the power and phone terminals of the panel. Learn how to connect the TG-1 Express to a legacy panel.
Will Total Connect Work w/ a DSC Impassa?
A DSC Impassa cannot be used with Total Connect. The Total Connect service is for Honeywell Panels only. But the DSC Impassa can access Alarm.com. Learn more about Alarm.com.
Will Alarm.com Work w/ a DSC Impassa?
The DSC Impassa can access Alarm.com once a cellular communicator is installed and the system receives cellular monitoring. Find out how to connect a DSC Impassa to Alarm.com.
Will 2GIG Sensors Work On a DSC Impassa?
The DSC Impassa accepts wireless sensors that operate at 433 MHz. Since 2GIG Sensors operate at 345 MHz, they cannot be used. Find out which sensors will work with the Impassa.
How Do I Change the Date or Time on a DSC Impassa?
The DSC Impassa features a special menu for setting the date and time. This menu can be accessed from the main screen. Find out how to change the Impassa date and time.
Can I Use a DSC Impassa w/o Monitoring?
A DSC Impassa System can technically be used without monitoring service. But its functionality will be extremely limited. Find out why monitoring is important for a DSC Impassa.
How Do I Add Additional User Codes to a DSC Impassa?
New user codes can be added to a DSC Impassa using the system's Master Code. The system will support up to 16 user codes. Learn how to add user codes to a DSC Impassa.
Will Interlogix/GE Sensors Work on a DSC Impassa?
The only way to use Interlogix/GE Sensors with an Impassa is to use a wireless converter. This will translate the 319.5 MHz signal into a 433 MHz signal. Learn more about sensors.
Is the DSC Impassa Compatible w/ Total Connect?
The DSC Impassa cannot function with Total Connect. However, it will work with Alarm.com, which is a very similar service. Learn more about the DSC Impassa and Alarm.com.
A DSC Impassa cannot connect with a WIFI network. Instead, we recommend using a cellular connection with the system. Learn about the possible communication paths for the Impassa.
Added:
How Do I Connect a TG-1 Express to my Older Legacy Panel?
The Telguard TG-1 Express mounts near the panel. It connects to the power and phone terminals of the panel. Learn how to connect the TG-1 Express to a legacy panel.
Added:
Will Total Connect Work w/ a DSC Impassa?
A DSC Impassa cannot be used with Total Connect. The Total Connect service is for Honeywell Panels only. But the DSC Impassa can access Alarm.com. Learn more about Alarm.com.
Added:
Will Alarm.com Work w/ a DSC Impassa?
The DSC Impassa can access Alarm.com once a cellular communicator is installed and the system receives cellular monitoring. Find out how to connect a DSC Impassa to Alarm.com.
Added:
Will 2GIG Sensors Work On a DSC Impassa?
The DSC Impassa accepts wireless sensors that operate at 433 MHz. Since 2GIG Sensors operate at 345 MHz, they cannot be used. Find out which sensors will work with the Impassa.
Added:
How Do I Change the Date or Time on a DSC Impassa?
The DSC Impassa features a special menu for setting the date and time. This menu can be accessed from the main screen. Find out how to change the Impassa date and time.
Added:
Can I Use a DSC Impassa w/o Monitoring?
A DSC Impassa System can technically be used without monitoring service. But its functionality will be extremely limited. Find out why monitoring is important for a DSC Impassa.
Added:
How Do I Add Additional User Codes to a DSC Impassa?
New user codes can be added to a DSC Impassa using the system's Master Code. The system will support up to 16 user codes. Learn how to add user codes to a DSC Impassa.
Added:
Will Interlogix/GE Sensors Work on a DSC Impassa?
The only way to use Interlogix/GE Sensors with an Impassa is to use a wireless converter. This will translate the 319.5 MHz signal into a 433 MHz signal. Learn more about sensors.
Added:
Is the DSC Impassa Compatible w/ Total Connect?
The DSC Impassa cannot function with Total Connect. However, it will work with Alarm.com, which is a very similar service. Learn more about the DSC Impassa and Alarm.com.
Added: