Frequently Asked Questions

How Do I Install a SkyBell Doorbell Security Camera?
To install a SkyBell Doorbell HD Camera, remove the existing doorbell from the wall and install the SkyBell mounting plate. The wires from your home will connect to the mounting plate, and the SkyBell will be snapped into place. The device will sync with the SkyBell App. Read on to learn more.
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What is the Best Doorbell Camera?
Arguably the best doorbell camera on the market today is the SkyBell DBCAM HD Video Doorbell. The device provides crisp, clean video recording, and it conveniently connects with both the Total Connect and Alarm.com platforms. Continue reading to learn even more about the SkyBell DBCAM.
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How Do I Remotely Control a ZWSTAT from my Android or iOS Phone?
The ZWSTAT can be controlled remotely using either the Total Connect app or the Alarm.com app. You will use Total Connect if you have a Honeywell system. Alarm.com will be used if your system is a 2GIG or Qolsys model. You will need to have a monitoring plan that includes Total Connect or Alarm.com.
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What is the Best Smoke Detector for a Honeywell Security System?
The 5808W3 is a fantastic smoke detector for Honeywell Systems. The device includes both a smoke and heat detector, and it can be readily used with any Honeywell panel that is able to connect with 5800 Series wireless devices. When connecting with a Vista panel, a wireless receiver will be required.
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What Is the Difference Between 5800 Wireless Technology and Z-Wave?
Honeywell 5800 Series wireless sensors primarily consist of security and life-safety devices, while Z-Wave devices are generally for home automation purposes. Z-Wave devices can be controlled remotely using an interactive platform, such as Total Connect. This is not possible for 5800 Series devices.
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Is the Tuxedo Touch WIFI Enabled?
​The original Tuxedo Touch Keypad can't use WIFI connectivity. However, it can connect to the network through a built-in hard-wired ethernet connection. Additionally, the newer Tuxedo Touch WIFI includes all of the features of the original Tuxedo Touch, with either wired or WIFI capabilities.
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Can I Upgrade the GSMVLP?
The GSMVLP can be easily replaced with the GSMVLP4G. The GSMVLP used the AT&T 2G cellular service, which was terminated at the end of 2016. As a result, the GSMVLP will no longer work with a security system. Replacing it with a GSMVLP4G is necessary for using cellular communication with your system.
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Which Thermostats are Compatible with Total Connect 2.0?
Any Honeywell WIFI thermostat is compatible with Total Connect, as is the Honeywell ZWSTAT. The Honeywell WIFI thermostats include the Lyric Round Thermostat and all of the Total Connect Comfort Thermostats. Once integrated with Total Connect, a thermostat can be fully controlled using the platform.
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How Do I Program a 5802WXT to a Lynx Touch or Lyric Controller?
The 5802WXT wireless panic button can be programmed much in the same way as any other wireless sensor. This involves auto-learning in the serial number of the sensor through the zone programming mode of the panel. From there, adjust the settings for the device, and the 5802WXT will be ready for use.
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How Do I Get My Alarm Company to Change My Installer Code?
Contacting your alarm company is not needed to change the Installer Code on your panel. An end user is able to change their own Installer Code, assuming they know their current Installer Code. However, simply leaving the Installer Code at its default is the best option for the majority of end users.
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