Frequently Asked Questions

Can I Connect a GC3 to Apple HomeKit?
There is no way to control a 2GIG GC3 system using Apple HomeKit. This is because the Apple Home App is unable to detect a GC3 panel. However, other voice assistants, like Amazon's Alexa and Google Home, are compatible with the GC3 system. Learn more about the 2GIG GC3 and its compatibility.
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Can I Connect a GC2 to Apple HomeKit?
In order to function with Apple HomeKit, a device must be able to be recognized by the Apple Home App. Since the 2GIG GC2 cannot be recognized by the Home App, it cannot function with HomeKit. However, certain other voice assistants can control a GC2. Learn more about the compatibility of the GC2.
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What Kind of Transformer Does My Honeywell System Use?
Each Honeywell system requires a specific transformer to operate properly. New systems come with an appropriate transformer, but in some cases, a replacement may be required. There are also instances where it's appropriate to replace the original with a different one. Read on to learn more.Each Honeywell system requires a specific transformer to operate properly. New systems come with an appropriate transformer, but in some cases, a replacement may be required. There are also instances where it's appropriate to replace the original with a different one. Read on to learn more.
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How Do I Upgrade My Honeywell VISTA's Version?
Upgrading a Honeywell VISTA involves removing the current prom chip from the panel's circuit board and then replacing it with a newer prom chip. Many users upgrade the version of their VISTA so that they can use Total Connect with their system. Learn more about upgrading a Honeywell VISTA Panel.
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Where are the Transformers for Honeywell/ADEMCO Security Systems Typically Installed?
A transformer for a Honeywell/ADEMCO system is plugged into a wall outlet. These devices are usually in an outlet nearby the system for convenience purposes. However, some installers may place them in a hidden area, such as an attic. Learn more about where these transformers are plugged in.
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Qolsys IQ Panel 2 vs 2GIG GC2 (Go!Control)
The IQ Panel 2 is the latest offering from Qolsys, while the GC2 Go!Control is an older system from 2GIG. Although the IQ Panel 2 is more technically advanced by today's standards, both panels will function well in most modern security setups. Learn more about how these two systems compare.
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Qolsys IQ Panel 2 vs 2GIG GC3
The IQ Panel 2 is the flagship panel from Qolsys, while the GC3 is the latest offering from 2GIG. Both wireless systems will make for an excellent centerpiece to any security setup, with each possessing similar features. But which one is considered better? Continue reading to find out.
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What is a Microwave Motion Detector?
A motion that uses microwave technology will send out microwave signals to determine the structures in a room. The signals will bounce off the structures and return to the sensor with precise timing. A change in this timing means that motion is present. Learn more about microwave sensors.
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How Does the Lyric T5 Thermostat Communicate?
The Lyric T5 thermostat connects to a WIFI network in order to receive commands from the Lyric App or Apple HomeKit. These platforms use WIFI to send various commands to the Lyric T5 Thermostat, such as to adjust the temperature in the building. Learn more about the Lyric T5 Thermostat.
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Can I Connect Lyric Round to Alexa?
The Lyric Round can connect with Alexa by using the Honeywell Lyric Skill on an Alexa device. The user will need to sync their Lyric account with Alexa before they can control their Lyric Round using Alexa. Learn more about controlling the Lyric Round Thermostat with an Alexa device.
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