Frequently Asked Questions

What Kind of Security Systems are Compatible w/ Total Connect?
Total Connect is exclusively for use with Honeywell security systems. This includes any VISTA Panel, any LYNX Series Panel and the Lyric Controller. With Total Connect, you can arm and disarm your system, check the status of your sensors and control Z-Wave devices. Learn more about Total Connect.
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How Do I Use the Microphone on a Honeywell Lyric C1?
The Honeywell Lyric C1 includes a built-in microphone for capturing audio. The device will automatically activate whenever the camera starts to record audio. The microphone must be enabled from Total Connect in order for it to function. Keep reading to learn more about the Lyric C1 microphone.
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How Do I Wire a 2W-B?
The 2W-B is a two wire, photoelectric smoke detector which can be wired in parallel to zone 1 on most Honeywell Vista panels. Because the 2W-B is a normally open, life safety device, an end of line resistor is required for proper operation and supervision. Learn how to wire the 2W-B here.
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What is the Default Installer Code for a Lynx Plus L3000?
Like many Honeywell systems, the default installer code on a Honeywell L3000 is 4112. While you can change the installer code, doing so is not necessary. This is because keeping the installer code on an L3000 at its default does not present a security risk. Read on to learn more about this code.
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DBCAM Vs. DBCAM-Trim
The Skybell Doorbell Camera comes in two different styles. There is the original round version, and a new rectangular version, which fits more easily onto a door frame. Though similar, there are some differences between these two models. Check out the specifications for each below.
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How Do I Install a WAVE2 Siren on a Vista Panel?
The Honeywell WAVE2 Siren connects with a Honeywell Vista Panel through the alarm output terminals on the panel. An 18 gauge, 2-conductor wire will connect the bell output terminals on the Vista System to the terminals on the WAVE2. Keep reading to learn more about wiring the WAVE2 Siren.
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Where Can I Buy a SkyBell Doorbell?
The SkyBell Door bell is available on the Alarm Grid website. Users have the option for getting the original SkyBell model or the TRIM model, which has a more narrow design. Our team is happy to support any monitored customer with setting up their SkyBell. Learn more about the SkyBell DoorBell.
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How Do I Program a Wired Zone on a Vista Panel?
Determine how you wish to connect your wired zone, then program each zone according to the way it is wired. Zone 1 must always be wired with a 2K end or line resistor. Zones 2 - 6 (15P) or 2 - 8 (20P, 21iP) can be programmed as Normally Open, Normally Closed, or EOL. Read on to learn more. Determine how you wish to connect your wired zone, then program each zone according to the way it is wired. Zone 1 must always be wired with a 2K end of line resistor. Zones 2 - 6 (15P) or 2 - 8 (20P, 21iP) can be programmed as Normally Open, Normally Closed, or EOL. Read on to learn more.
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How Do I Disable the FC and bF Signals on a Honeywell Security System?
FC is disabled by removing programming that causes the system to attempt to communicate via dialer. bF is disabled by removing programming that enables an AlarmNet communicator. If an AlarmNet communicator is in use, bF can also indicate a problem with it. Learn to deal with these two errors.
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How Do I Wire a SkyBell Video Doorbell?
Wiring a SkyBell video doorbell is a very easy process. You will use the existing wires that were attached to your old doorbell to wire the device. Simply loosen the screw terminals on the SkyBell mounting plate and connect the wires. Continue reading to learn more about the wiring process.
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