Frequently Asked Questions

How Do I Connect a Lyric Wireless Security System to WIFI?
The Honeywell Lyric Controller can connect to WIFI by joining a WIFI network. The device comes with a built-in WIFI card, so no additional add-ons are needed.
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How Do I Program a Wireless Zone on My Honeywell VISTA-21iP?
On the Vista-21iP, wireless zones are programmed through the *56 zone programming menu. You will need an Alpha Keypad, such as the 6160RF to program zones.
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How Do I Program the Alpha on My VISTA Panel?
Enter program mode, then press *82 to enter Alpha Descriptor Programming. Each zone can have up to a three word descriptor. Custom words can also be created.
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What Loop Number Does My Honeywell 5800 Series Wireless Device Use?
Different 5800 Series wireless devices use different, and in some cases, multiple loop numbers. Shown is a list of commonly used devices and their loop numbers.
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What are Wired and Wireless Peripheral Sensors?
If you're looking for the definition of a wireless peripheral sensor, then you have come to the right place.
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What Panels Support the Maintenance Feature on the 5808W3?
Any panel that supports 5800 Series wireless can support maintenance supervision on the 5808W3. Read on to see how this feature is enabled on each panel.
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Do the Honeywell Lynx Systems Require RF Line of Sight?
Honeywell Lynx Systems never use line of sight. RF communication does not require line of sight. Lynx panels use RF to communicate with 5800 Series devices.
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Does the 2GIG GC3 Inform Me if it Loses Internet?
The 2GIG GC3 will not directly notify the user about internet loss. However, the panel can still remain connected to the network by using a cellular backup.
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Why Isn't My Wired Door Sensor Working?
A wired door sensor may not be showing the correct status due to programming or wiring issues. Read on to find out how to troubleshoot wired door sensors.
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How Do I Change My Vivint Master Code?
The process for changing your Vivint master code depends upon the type of panel you have. Identify your security panel, and then follow the appropriate steps.
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