Frequently Asked Questions

Can I Mount a Honeywell 5800RP Outside?
The Honeywell 5800RP is not weatherproof, and it cannot be used outside. The device must be used inside, and it requires an electrical outlet. Learn more about the 5800RP.
Added:

Can I Monitor My VISTA 20P Remotely w/o Paying Or Using Total Connect?
In order to securely monitor a VISTA 20P System remotely, a user needs access to Total Connect. This requires paying for the service. Learn more about Total Connect 2.0.
Added:

How Do I Reset My 2GIG GC2 Alarm System's Password?
The Master and Installer Codes for a 2GIG GC2 will be reset to default following a factory reset of the panel. Learn how to reset the passwords for your 2GIG GC2 System.
Added:

How Do Alarm Keypads Work?
Alarm Keypads are used for controlling an alarm system. Depending on the type of panel, a keypad can either be a primary or secondary access point. Learn more about alarm keypads.
Added:

What is the Total Connect Platform?
Honeywell Systems are able to connect with an interactive service platform called Total Connect. This service is used for various system functions. Learn more about Total Connect.
Added:

How Loud is the Interlogix Simon XT Siren?
The siren in the Interlogix Simon XT is rated at a minimum of 85 db. If a user needs a louder siren, they can use a hardwired siren. Learn more about the Simon XT System siren.
Added:

Can a Qolsys IQ Panel 2 be Self-Monitored?
It is possible to use self-monitoring with the Qolsys IQ Panel 2. The user will get alerts about their system from Alarm.com. Learn more about self-monitoring and the IQ Panel 2.
Added:

What is the Best Apartment or Condo Security System?
A great security system for an apartment or condo is the Qolsys IQ Panel 2. But there are many other wireless systems that will also work very well. Find out which panel to buy.
Added:

How Do I Find the Firmware Version on My 2GIG GC2 Panel?
The firmware version for a 2GIG Go!Control System is shown in the toolbox menu. The Master Code is needed to access this menu. Learn how to find the firmware version on a GC2.
Added:

How Do I Change the Date and Time for a Honeywell Lyric Controller?
To change the date and time on a Honeywell Lyric, you must use the Master Code to access the Date Time Menu. Learn how to adjust the system's date and time settings.
Added: