Frequently Asked Questions

How Do I Upgrade a Honeywell LYNX Touch to Use LTE?
The Honeywell LYNX Touch L5200, L5210, and L7000 Systems can all be upgraded to use LTE communication. Learn how to upgrade your LYNX Touch to LTE for greater reliability.
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How Do I Upgrade a 2GIG GC2e to Use LTE?
Any 2GIG GC2 or GC2e should be set up for LTE connectivity as soon as possible. This represents the most reliable communication path available. Learn about the 2GIG GC2e and LTE.
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How Do I Upgrade a 2GIG GC3e to Use LTE?
Getting your 2GIG GC3e or GC3 set up with an LTE communicator is one of the first things you should do upon purchasing the system. Learn how to upgrade a GC3e to LTE.
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How Do I Upgrade a Qolsys IQ Panel 2 Plus to Use LTE?
The Qolsys IQ Panel 2 Plus System already has a built-in LTE Communicator. You must activate the communicator for monitoring service. Learn about the Qolsys IQ Panel 2 Plus.
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How Do I Upgrade a Honeywell Lyric to Use LTE?
The Lyric has a side slot where you can insert a cellular communicator. You must activate the communicator after it has been installed. Learn how to upgrade a Lyric to LTE.
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Can I Use Cellular Communication On a Honeywell L3000?
Honeywell offers two (2) LTE cellular communicators for the L3000. These are the LTE-L3A and the LTE-L3V. Learn about the LTE communicators for the Honeywell L3000 System.
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Will a Siren Sound On VISTA-20P Without a Backup Battery?
When you use a siren on a VISTA-20P it will either draw power from the system's backup battery or from an auxiliary power supply. Learn about using a siren with a VISTA-20P.
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How Do I Enroll the DSC PG9944 With the Qolsys IQ Panel 2 Plus?
The PG9944 can be enrolled with an IQ Panel 2 Plus by putting the system into its enrollment mode and activating the enrollment function on the sensor. Learn to enroll the PG9944.
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How Do I Connect a T6 Thermostat to an Eero Router?
The Honeywell T6 WiFi Thermostat will work with an Eero wireless router. Unfortunately, because of Eero's decision not to segment their 2.4 GHz and 5 GHz networks, the T6 may have trouble registering. Let us walk you through how to get the T6 connected.
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Can the Qolsys IQ Remote Perform Smart Scenes?
To use an IQ Remote for smart scenes, the main IQ Panel 2 must be running Firmware Version 2.4.0 or higher, and it must be connected with Alarm.com. Learn about the IQ Remote.
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