Frequently Asked Questions

How Do I Replace a Legacy Honeywell Security Camera?
Replacing a Honeywell security camera involves deleting the camera from your Total Connect account and then uninstalling it from its location. You can then mount the new camera, connect it to the internet and add it to Total Connect. Learn more about replacing a Honeywell security camera.
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Can I Use the Skybell DBCam Trim w/ a Lyric Security System?
The Skybell DBCam Trim can be operated through Honeywell's Total Connect service. Since the Lyric is compatible with Total Connect, it can be used with a Skybell device. All control for the Skybell will be done through Total Connect. Learn more about using a Skybell with Total Connect.
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Where Should I Install My 2GIG GB1-345 Glass Break Detector?
The best place to install a 2GIG GB1-345 glass break is near a glass window or a protective glass casing with a direct line of sight to the glass. This is the best spot for hearing breaking glass. You should not place the GB1 directly on the glass itself. Learn more about where to place the GB1.
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Do I Install a Glass Break Detector Directly On a Window?
A glass break detector should not be installed directly on a window. If the window were to be shattered by an intruder, the glass break may become damaged in the process. That is why glass breaks should be placed near windows, but not directly on them. Learn more about glass break detectors.
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How Do I Program My Honeywell VISTA 15P?
When programming a VISTA 15P, you must first access system programming. Next, you will access the programming field that you want to adjust. From there, enter in the appropriate data. Finally, you will exit system programming to save your changes. Learn more about programming a VISTA 15P.
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What is the Difference Between the Honeywell VISTA 10P and the VISTA 10SE?
Both the Honeywell VISTA 10P and the VISTA 10SE are security systems with limited functionality. Their main differences lie in the fact that the VISTA 10SE is even more limited than the VISTA 10P. Continue reading to learn more about the differences between the VISTA 10P and VISTA10SE.
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How Do I Install a Lyric Security System?
Performing a clean install of a Lyric Controller is actually a relatively simple process that can be completed by many end users with the proper tools. However, mounting the system onto a wall will require some wiring and some drywall cutting. Learn more about installing a Lyric Controller.
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What is the Best Honeywell Motion Sensor?
Honeywell offers several security sensors that are designed to detect motion. The best one really depends on the type of setting that it will be used in. Once you consider the application of the sensor, you will be able to determine the best one for your needs. Learn more about motion sensors.
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How Do I Get Alarm.com?
A user can get Alarm.com by obtaining a security system that is compatible with the Alarm.com service. They will also need to have a monitoring plan that includes access to Alarm.com. The service will be set up by the user's monitoring company. Learn more about the Alarm.com service.
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Should I Use Door & Window Sensors or Motion Detectors?
For the best possible security setup, you should use both door and window sensors and motion detectors. More devices will provide better protection for your property, and it is always a good idea to have a backup plan in case one sensor fails. Learn more about these types of devices.
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