Frequently Asked Questions
How Do I Arm the Qolsys IQ Panel 5 System in Stay Mode?
To arm the IQ Panel 5 in Stay mode, tap the System Disarmed icon on the Home Screen, then tap Arm Stay. Enter a code if prompted. Come learn how to arm the IQ5..
What Causes an Arming Error on the Qolsys IQ5 Hub System?
An arming error on the IQ5 Hub occurs when sensors are open, an incorrect code is entered, or trouble conditions exist. Check the sensor status to resolve it.
How Do I Run a Z-Wave Device Test on the IQ5 Hub Panel?
Run a Z-Wave test on the IQ5 Hub by going to Settings, Advanced Settings, entering code 1111, then selecting System Tests and Z-Wave Tests to check all devices.
How Many Z-Wave Thermostats Can the Qolsys IQ5 Hub Support?
The Qolsys IQ5 Hub supports up to 40 Z-Wave thermostats. This limit is configurable in the Z-Wave settings. Control thermostats from the panel or Alarm.com app.
How Do I Clear Messages From the IQ5 Hub Message Center?
To clear messages from the IQ5 Hub Message Center, touch the message icon, select a message, and touch OK. Use Acknowledge All to clear all messages at once.
How Do I Arm the IQ5 Hub Security System in Stay Mode?
Arm the IQ5 Hub in Stay Mode, by tapping the Disarmed icon on the main page, then tap Arm Stay. This mode bypasses interior zones. Learn how to arm the IQ5 Hub.
How Do I Run a WIFI Test on an IQ5 Hub Security System?
On an IQ5 Hub run a WIFI test by opening Settings > Advanced Settings, entering Installer Code, and tapping System Tests. Touch WIFI Test, then press Run.
How Do I Add a New User Code on the IQ5 Hub Alarm Panel?
To add a user code on an IQ5 Hub swipe down from the top, tap Settings > Advanced Settings and enter your Master Code. Then select User Management > Add User.
How Do I Pair a Phone for Touchless Disarming on IQ5 Hub?
Tap Settings > Advanced Settings> enter a valid code then tap Installation > Devices > Bluetooth Devices > Add Phone. Next, set parameters. Learn how here.
How Do I Disarm the IQ5 Hub Home Security Alarm System?
Disarm the IQ5 Hub by touching the disarm icon on the screen and entering your user code. You can also disarm remotely via the Alarm.com app or with Bluetooth.
To arm the IQ Panel 5 in Stay mode, tap the System Disarmed icon on the Home Screen, then tap Arm Stay. Enter a code if prompted. Come learn how to arm the IQ5..
Added:
What Causes an Arming Error on the Qolsys IQ5 Hub System?
An arming error on the IQ5 Hub occurs when sensors are open, an incorrect code is entered, or trouble conditions exist. Check the sensor status to resolve it.
Added:
How Do I Run a Z-Wave Device Test on the IQ5 Hub Panel?
Run a Z-Wave test on the IQ5 Hub by going to Settings, Advanced Settings, entering code 1111, then selecting System Tests and Z-Wave Tests to check all devices.
Added:
How Many Z-Wave Thermostats Can the Qolsys IQ5 Hub Support?
The Qolsys IQ5 Hub supports up to 40 Z-Wave thermostats. This limit is configurable in the Z-Wave settings. Control thermostats from the panel or Alarm.com app.
Added:
How Do I Clear Messages From the IQ5 Hub Message Center?
To clear messages from the IQ5 Hub Message Center, touch the message icon, select a message, and touch OK. Use Acknowledge All to clear all messages at once.
Added:
How Do I Arm the IQ5 Hub Security System in Stay Mode?
Arm the IQ5 Hub in Stay Mode, by tapping the Disarmed icon on the main page, then tap Arm Stay. This mode bypasses interior zones. Learn how to arm the IQ5 Hub.
Added:
How Do I Run a WIFI Test on an IQ5 Hub Security System?
On an IQ5 Hub run a WIFI test by opening Settings > Advanced Settings, entering Installer Code, and tapping System Tests. Touch WIFI Test, then press Run.
Added:
How Do I Add a New User Code on the IQ5 Hub Alarm Panel?
To add a user code on an IQ5 Hub swipe down from the top, tap Settings > Advanced Settings and enter your Master Code. Then select User Management > Add User.
Added:
How Do I Pair a Phone for Touchless Disarming on IQ5 Hub?
Tap Settings > Advanced Settings> enter a valid code then tap Installation > Devices > Bluetooth Devices > Add Phone. Next, set parameters. Learn how here.
Added:
How Do I Disarm the IQ5 Hub Home Security Alarm System?
Disarm the IQ5 Hub by touching the disarm icon on the screen and entering your user code. You can also disarm remotely via the Alarm.com app or with Bluetooth.
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