Frequently Asked Questions

How Do I Power On the 2GIG GC3e?
The 2GIG GC3e receives primary power from a plug-in 14VDC 1.7A transformer. A battery pack serves as the backup power supply. Learn how to power a 2GIG GC3e System.
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How Do I Add or Change User Codes on a 2GIG GC2e?
Adding and changing user codes on a 2GIG GC2e is very important when you are setting up the system for multiple users. Learn how to configure GC2e System user codes.
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What are the Response Types on a 2GIG GC2 or GC2e?
There are many Response Types that you may encounter on a 2GIG GC2 or 2GIG GC2e. Each Response Type serves a different purpose. Learn about GC2 and GC2e Response Types.
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How Do I Program a Zone to a 2GIG GC2e?
Sensors can be auto-enrolled to zones on the 2GIG GC2e. The panel follows a somewhat unique programming process. Learn how to program zones on the 2GIG GC2e System.
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How Do I Pair a Z-Wave Device to the 2GIG GC2e?
The 2GIG GC2e has a built-in Z-Wave Plus controller for adding Z-Wave home automation devices. Learn how to pair a Z-Wave device with your 2GIG GC2e.
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How Do I Power On the 2GIG GC2e?
Powering on the 2GIG GC2e is one of the first things you will do when setting up the system. This can be done without opening the panel. Learn how to power the GC2e.
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How Do I Install the Cell Module in a 2GIG GC2e?
Installing a cellular communicator for a 2GIG GC2e will require opening up the panel and plugging the module into the appropriate slot. Learn how to install a GC2e Cell Module.
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Why Won't My Interlogix 60-924-RF-TS5 Work With a New Simon Panel?
Interlogix released two (2) versions of their touchscreen keypad for Simon Panels. These are the 60-924-RF-TS5 and the 60-924-RF-TS5-2. Find out how they differ in compatibility.
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How Do I Program a DSC PG9303 to a Qolsys IQ Panel 2 Plus?
The DSC PG9303 sends out an enrollment signal upon being powered on. Have the sensor send the signal while the IQ2+ is in its auto-enrollment mode. Learn to enroll the DSC PG9303.
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Can I Have My VISTA System Automatically Disarm When I Unlock My Z-Wave Lock?
For an older gen Tuxedo Touch, you can have a standard Z-Wave lock serve as a trigger to have a system disarm automatically when you unlock the lock. Learn to set up lock scenes.
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