Frequently Asked Questions

Can I Program the Alarm Monitoring Account Information On a Honeywell L5210?
The process of programming account info is usually completed by a monitoring company. But an end user can also complete this process. Learn about programming account information.
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What Does 6F On My Alarm System Mean?
The bF error on Fixed English Keypads is is sometimes misread as 6F. This error stands for "backup failure", and it indicates a communication problem. Learn about the bF error.
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What Does a bF Error On a Honeywell Alarm Keypad Mean?
A bF error is displayed on a Fixed English Keypad when the panel's communicator is not working or has been removed. Sometimes bF is read as 6F. Learn about the bF error.
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Why Won't My Legacy IPCAM Work With Total Connect 2.0?
The only legacy IPCAM devices that can still be used with TC2 are the ones that were online to receive an update from Resideo. Find out why your legacy IPCAM won't work with TC2.
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How Do I Wire and Use a COSMO-2W Combination Smoke/CO Detector?
Wiring a COSMO-2W is very similar to using a 4-wire smoke. The COSMO-2W connects to a COSMOD-2W. The COSMOD-2W then connects to the panel. Learn to use the COSMO-2W.
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Why Should I Get an LTE Cellular Communicator?
LTE communicators provide fast and reliable connectivity for monitoring service. Cellular providers have promised to support LTE networks for many years. Learn about LTE radios.
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What Type of Battery Fits a Honeywell 5800 Infrared Motion Sensor?
The Honeywell 5800PIR, 5800PIR-COM, and the 5800PIR-RES all use a single CR123A battery for power. This is known as a camera battery. Learn about Honeywell Motion Sensors.
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How Do I Find the Revision Number on My Honeywell L5210?
Locating the revision number for your L5210 System can be very important for determining if certain accessories are compatible. Learn to find the revision number for your L5210.
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Why Is My SiX Motion Sensor Flashing When My Alarm System Is Disarmed?
A Honeywell SiXPIR Motion Sensor will flash a red LED light when it detects motion while the device is in its walk test mode. The sensor exits this mode after ten (10) minutes). Learn about walk test mode for a SiXPIR.
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Can I Use My Tuxedo Touch Keypad From a Computer?
A great feature of the Tuxedo Touch is the ability to control the device and your system from a computer on your local IP network. Learn how to use your Tuxedo Touch Keypad from a computer.
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