Frequently Asked Questions

Can I Self-Monitor a Security System Using Alarm.com?
A self-monitored system isn't connected with a central station. The user must contact the authorities on their own if needed. Find out if you can self-monitor an Alarm.com System.
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Is There a Fall Sensor Compatible with the Lyric System?
The Resideo Lyric Alarm System supports the 2GIG F1-345. This is a fall detection and medical alert sensor for elderly and mobility challenged users. Learn about the 2GIG F1-345.
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How Do I Replace My Existing Wired Panel With the Qolsys Hardwire 16-F?
Mark the existing wires, then move them from the panel to the 16-F. Enroll the Hardwire 16-F and its zones to the panel and finally, test the zones. Learn about the Hardwire 16-F.
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What Is The "Keypad Tamper Lockout" Feature On a Lyric Security System?
The Lyric is designed to stop "brute force" entries into the system with its Keypad Tamper Lockout feature. Learn about this feature and how it affects your Lyric System.
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How Do I Use a Voltmeter to Troubleshoot My Alarm System?
You might use a voltmeter to check the battery voltage or the transformer voltage for your panel. Learn how you can use a voltmeter to troubleshoot your alarm system.
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How Do I Set Up My Fence to Alarm if the Gate is Opened?
If you add a sensor to your gate, then you can have it trigger a system alarm when opened. Learn how you can set up your security system to go into alarm if the gate is opened.
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How Do I Clear a Trouble Message on a Honeywell Lyric Alarm System?
To clear a trouble message on a Lyric Alarm System, you must fix the cause of the trouble and perform a double disarm. Learn how to clear a trouble message on a Lyric Alarm Panel.
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Is the Honeywell 5800C2W a 2G or 4G Communicator?
The Honeywell 5800C2W is a wired to wireless converter used for using hardwired sensors with a wireless alarm system. It is not a communicator. Learn about the Honeywell 5800C2W.
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Can I Use My MyQ Garage Door With a Total Connect 2.0 Smart Scene?
There is a work-around that lets you use a MyQ Garage Door with a TC2 Smart Scene in a limited fashion. Learn about this work-around so you can integrate a MyQ with a TC2 Scene.
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Will The Lyric Controller Work With Wired Honeywell Sensors?
The only way to make a Lyric Controller support wired sensors is to use a wired to wireless converter. A good device for this is the Honeywell 5800C2W. Learn about wired sensors.
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