Frequently Asked Questions

What Type of Window Contacts Work w/ a Honeywell VISTA-20P Alarm System?
A Honeywell VISTA-20P can support hardwired window contacts right out of the box. A wireless receiver is needed for wireless contacts. Learn about the Honeywell VISTA-20P.
Added:

Is the Honeywell Lyric Compatible w/ Alexa?
If you have Total Connect 2.0, then you can set up Amazon Alexa to control your Lyric System. Learn how the Honeywell Lyric Controller is compatible with Amazon Alexa.
Added:

Can I Use a Honeywell Wireless CO Detector w/o an Alarm System?
A Honeywell Wireless CO Detector can still activate its internal sounder if it detects carbon monoxide while it isn't enrolled with a system. Learn about Honeywell CO Detectors.
Added:

How Do I Use My Phone to Look at My Security Cameras?
By using the Total Connect 2.0 Mobile App or the Alarm.com Mobile App, you can view your security cameras from anywhere using your phone. Learn how to check your security cameras.
Added:

How Do I Remove an iControl From a Spectrum Security System?
Spectrum disbanded their alarm monitoring business in December 2019. Learn how to remove an iControl device from a Spectrum System so that you can use it with a different company.
Added:

Will Mixing Z-Wave and Z-Wave Plus Devices On a Network Cause Issues?
You may experience some range issues if you try to use standard Z-Wave devices on a network of Z-Wave Plus devices. Learn about Z-Wave connectivity and home automation.
Added:

How Do I Power My Tuxedo Keypad From an Auxiliary Power Supply On a VISTA TURBO Panel?
You must use an auxiliary power supply with a Tuxedo Touch if the keypad pushes the panel over its power limits. Learn how to add a Tuxedo to a VISTA TURBO using a power supply.
Added:

How Do I Delete a Zone From a DSC PowerSeries NEO?
If you have a sensor that you no longer wish to use with a DSC PowerSeries NEO System, then you will need to delete the zone. Find out delete a zone from a DSC PowerSeries NEO.
Added:

How Do I Enroll a PowerG Sensor to a DSC PowerSeries NEO?
Programming menu 804 lets you auto-enroll sensors to a PowerSeries NEO. The panel must have an added transceiver module. Learn how to add PowerG Sensors to a DSC PowerSeries NEO.
Added:

How Do I Add a DSC HS2TCHP Touchscreen Keypad to a DSC PowerSeries NEO?
The DSC HS2TCHP Keypad provides convenient touchscreen control to a DSC PowerSeries NEO System. Find out how to add this full-color touchscreen keypad to a PowerSeries NEO.
Added: