Frequently Asked Questions

How Do I Change the Date and Time on My Honeywell VISTA System?
Changing the date and time on a Honeywell VISTA System is very easy. But you will need the panel's Master Code or Installer Code. Learn to change the date and time on your VISTA.
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​What Does a Total Connect 2.0 Video Plan Include?​
With a Total Connect 2.0 video plan, you can use up to eight (8) HD cameras and (6) legacy non-HD cameras. Clip limits depend on camera type. Learn about TC2 video service.
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What Does an Alarm.com Video Plan Include?
When you get a video monitoring plan with Alarm.com, there will be a limit to the number of cameras you can add and clips you can store. Learn about Alarm.com video surveillance.
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What Is the Difference Between a Door and Window "Contact" and a "Sensor"?
A door and window "contact" might also be referred to as a "sensor". The two terms are generally used interchangeably. But "sensor" is a broader term. Learn about contact sensors.
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Can I Link Together Multiple Honeywell VISTA Systems?
Honeywell Vista-128BP and Vista-250BP Systems support linking for up to eight (8) panels. In turn, each panel could have up to eight (8) partitions. Learn about panel linking.
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How Do I Troubleshoot a Low Battery Condition on a Vista Panel?
Troubleshooting a low battery condition requires the use of a multimeter. Use that device to check battery and other system voltages. Learn how to troubleshoot a low battery.
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Can a Honeywell 6280 be Connected to an Alarm Panel?
The Honeywell 6280 is a touchscreen keypad for an VISTA Series Alarm System. It needs to be connected to an alarm panel to function. Learn about the Honeywell 6280.
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What is the Best Keypad for the VISTA-20P?
There are plenty of keypad options for the VISTA-20P. But some of the best options are the 6160RF and the Tuxedo Touch Keypad. Discover some great keypads for the VISTA-20P.
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How Do I Toggle WIFI/IP and GSM as Primary on the Lyric Controller?
There is an option for setting the communication path in the Installer Tools Menu of the Resideo Lyric Controller. Learn how to set the Lyric Controller communication path.
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What Type of Batteries do Honeywell SiXCT Sensors Use?
The Honeywell SiXCT is a wireless contact that uses a single 3V CR123A battery for power. It has an average battery life of five (5) years with typical use. Learn about the SiXCT.
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