Frequently Asked Questions

How Does a Door/Window Alarm Sensor Actually Work?
Most door and window sensors work in the same manner. These devices consist of both a sensor and a magnet. When the door or window opens, the magnet will become separated from the sensor. This will cause the sensor to send a signal to the security system. Learn more about door and window sensors.
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How Do I Wire a POTS Line to My Security System?
To wire a POTS line to a security system, the incoming phone line will connect to an RJ jack. The RJ jack is then connected with the alarm panel and the on-site landline phones. Check the terminals when wiring. The panel must support POTS service to do this. Learn more about wiring a POTS line.
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Honeywell L5210 vs Qolsys IQ Panel 2
The Honeywell L5210 and the Qolsys IQ Panel 2 are both wireless all-in-one alarm systems. Both are great panels that offer easy user accessibility. But the Qolsys IQ Panel 2 is the more robust of the two systems, and it provides more capabilities out of the box. Learn more about these two panels.
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Honeywell 5800MINI vs Honeywell 5819WHS
The 5800MINI and the 5819WHS are both sensors from the Honeywell 5800 Series. The 5819WHS can function as a shock sensor, wireless transmitter and alarm contact. The 5800MINI can only be used as a door and window sensor, but it is more compact than the 5819WHS. Learn more about these devices.
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What Is a Monitored Alarm System?
Any alarm system that receives active monitoring service is said to be a "monitored system". This is true whether the monitoring plan includes central station monitoring or self-monitoring only. The benefit of a monitored system is that it can send outbound signals. Learn more about alarm systems.
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Honeywell 5800MINI vs Honeywell 5820L
The Honeywell 5800MINI and the Honeywell 5820L are both wireless door and window contacts. They both operate at a wireless frequency of 345 MHz, making them compatible with the same alarm systems. Their biggest difference is their shape. Learn more about these two Honeywell alarm contacts.
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How Does a Glass Break Sensor Work?
A glass break sensor actively listens for the sound of breaking glass. These security devices will activate upon hearing the low-pitch "thud" of an object striking against glass, while simultaneously hearing the high-pitch "shattering" of the glass itself. Learn more about glass break sensors.
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Honeywell 5800MINI vs Honeywell 5814
Two wireless surface-mount door and window contacts from Honeywell are the 5800MINI and the 5814. Both sensors communicate at a wireless frequency of 345 MHz, making them compatible with the same systems. However, the 5800MINI has a farther range than the 5814. Learn more about these sensors.
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How Do I Add a 2-Wire Smoke Detector to My Wireless Alarm System?
Adding a 2-wire smoke detector to a wireless alarm system is not possible. A 2-wire smoke detector can only be added to Zone 1 of a wired alarm system. This is because that particular zone contains specific logic needed for a 2-wire smoke to function properly. Learn more about 2-wire smokes.
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How Do I Add a 4-Wire Smoke Detector to My Wireless Alarm System?
In order to use a 4-wire smoke detector with a wireless alarm system, a special type of wireless transmitter is needed. The transmitter must be capable of supporting normally open life-safety devices with an end of line resistor. Learn more about using a 4-wire smoke with a wireless system.
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