Frequently Asked Questions

How Do I Add Additional User Codes to an Interlogix Simon XT?
The Simon XT System will support up to eight different user codes. These codes are used for arming and disarming the panel, and they are set up through System Programming. You will need to know the Master Code for the system to create new user codes. Learn how to set up user codes on a Simon XT.
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Will 2GIG Sensors Work on an Interlogix Simon XT?
The Interlogix Simon XT is compatible with wireless sensors that operate at a wireless frequency of 319.5 MHz. However, 2GIG sensors operate at a wireless frequency of 345 MHz. This means that they are not compatible with the Simon XT System. Learn which sensors are compatible with the Simon XT.
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What's the Best Place to Install 5800COMBO Smoke/CO Detectors?
There are several great locations for 5800COMBO devices. We recommend placing at least one of these devices on each floor of a building. Some great locations include sleeping areas and central locations. But they should be placed away from any vents or ducts. Learn more about the 5800COMBO.
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How Do I Add a Wireless Sensor to a Honeywell Lyric Security System?
A wireless sensor is added to a Honeywell Lyric Security System through zone programming. A user will need the Installer Code for the system to access zone programming. From there, the user can learn in the sensor and configure its settings. Learn more about the Honeywell Lyric Controller.
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Honeywell 5809 vs 2GIG SMKT2-345
The 5809 and the SMKT2-345 are both life-safety devices designed to alert people to the presence of a fire. The SMKT2-345 can sense smoke and high temperatures, while the 5809 can only sense high temperatures. They are also manufactured by different companies. Learn more about these two devices.
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How Do I Install the Honeywell 5808W3?
The Honeywell 5808W3 Smoke and Heat Detector is installed by first choosing a location for the device and then using the included screws and wall anchors to install the mounting plate. The device can then be attached to the mounting plate. Learn more about installing the Honeywell 5808W3.
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What's the Best Place to Install a Heat Detector?
There are certain applications in which using a standalone heat detector makes sense. This includes installations in environments that often feature smoke or dust that could potentially cause a false alarm on a smoke detector. Learn more about choosing a location for a heat detector.
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How Do I Install the Honeywell 5806W3?
The Honeywell 5806W3 Smoke Detector comes with its own mounting plate for easy installation. The mounting plate is secured to the wall using its included screws and wall anchors. The device can then be easily secured to the mounting plate. Learn more about installing a Honeywell 5806W3.
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What is a Trouble Condition?
In the simplest terms, a trouble condition is an indication that something is wrong with the system. This could include a low system battery, an unplugged wall adapter, an activated tamper switch or anything else that would indicate something is wrong. Learn more about trouble conditions.
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Honeywell 5800COMBO vs Honeywell SiXSMOKE
The 5800COMBO and the SiXSMOKE are both fire-safety devices from Honeywell. The 5800COMBO provides smoke, heat and CO detection, while the SiXSMOKE only provides smoke and heat detection. However, the SiXSMOKE is encrypted, while the 5800COMBO is not. Learn more about these two devices.
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