Frequently Asked Questions

How Do I Get My Alarm Company to Change My Installer Code?
Contacting your alarm company is not needed to change the Installer Code on your panel. An end user is able to change their own Installer Code, assuming they know their current Installer Code. However, simply leaving the Installer Code at its default is the best option for the majority of end users.
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Honeywell 5828V vs 5828
The only difference between the Honeywell 5828V Keypad and the Honeywell 5828 Keypad is that the 5828V Keypad has a voice feature. This means it will read out the zone descriptors whenever a zone is faulted. The 5828V can also be used to record an audible voice message that can be played back later.
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What is the Best Long-Range, Wireless Indoor Motion Sensor?
For long-range motion detection, the best wireless indoor sensor is arguably the Honeywell 5800PIR-COM. By using its included long-range curtain lens, the device offers an impressive range of 100 by 20 feet. This makes it a great motion sensor for long, narrow areas that require complete protection.
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What Kind of Battery Goes In My Honeywell 5834-4?
The Honeywell 5834-4 uses a 3-volt lithium coin cell battery, such as the Honeywell CR2032. The battery is designed to power the 5834-4 for roughly 3 - 5 years. When the voltage of the battery drops below 2.3 volts, a low battery message will be displayed on the panel whenever a button is pressed.
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Does the Skybell Work with the L5210 or L7000?
A Skybell Camera does not connect with a one's security panel. Rather, it is integrated into a user's security setup through Total Connect or Alarm.com. The user must have the Skybell feature enabled on their TC or ADC account. The camera can then be linked with the account using the respective app.
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Should I Change My Installer Code?
Most users find that there is no need for them to change the Installer Code on their security panel. This is because leaving their Installer Code at the default does not present any sort of security risk. Also, changing the Installer Code can lead to confusion and extra hassle for the user later on.
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Can I Get Notified by My VISTA When an Alarm is Set Off?
A user can choose to receive text and email alerts from Total Connect that will notify them whenever an alarm event occurs on their VISTA system. To do this, the VISTA system must first be set up with the Total Connect platform. An internet or cellular connection is needed to connect to the service.
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Can I Install My Own Window and Door Contacts for a Honeywell Security System?
Many door and window contacts can easily be installed by an end user. This is especially true for wireless surface-mount contacts. Wireless recessed contacts require drilling, but they are still relatively easy to install. However, the installation of hard-wired contacts may warrant some extra help.
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What Is the Best Door Sensor for the Honeywell L7000?
There are many great door sensors that work well with the Honeywell L7000. For this type of security system, we usually recommend using wireless sensors since they are easy for end users to program. Both wireless surface-mount and recessed door sensors are available for use with the Honeywell L7000.
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Can an L5000, L5100, L5200, L5210 or L7000 Work Together?
All of the Honeywell Lynx Touch panels are independent systems that are not designed to work with one another. If a user is looking to add an additional access point for their Lynx Touch panel, they can use a 5828 Keypad. This will give them a secondary location for arming and disarming their panel.
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