Frequently Asked Questions
How Do I Reset a Honeywell IPCAM-WOC1 to Use On a Different TC2 Account?
One of the four dongles that leads from the back of the IPCAM-WOC1 is the reset switch. Press and hold this button to perform the reset. Learn how to factory reset a Honeywell IPCAM-WOC1.
How Do I Delete a Defective Z-Wave Device Locally at the 2GIG GC3 or GC3e?
If you find that there is a failed Z-Wave device on your GC3 or GC3e, then you may want to delete it. Learn how to delete a defective Z-Wave device locally at the GC3 or GC3e.
How Do I Power the TG-1 Express Using the Terminals On the Communicator?
If your RJ45 connector has had its extra wires cut, then you can use the TG-1 Express on-board terminals to supply current from the unit. Learn to set up TG-1 power connections.
How Do I Properly Close the Qolsys IQ Panel 2?
When closing the IQ Panel 2, line-up the upper tabs first. Then click the bottom tabs into place. Lastly, check and make sure the upper portion is secured. Learn to close the IQ2.
How Do I Set Up a Cellular Communicator in a 2GIG GC3e?
Adding a cellular communicator to your 2GIG GC3e will allow you to activate the system for monitoring service. Learn how to add a cellular communicator to your 2GIG GC3e System.
How Can I Tell if My Qolsys IQ Hardwire 16-F Supports EOLR Learning?
Qolsys IQ Hardwire 16-F units made in week 40 of 2019 and beyond support EOLR learning for resistor values from 1k to 10k. Learn how to check if your 16-F supports EOLR learning.
How Does Secure Arming Work On the IQ Panel 2 Plus?
When Secure Arming is enabled on the IQ Panel 2 Plus, a user must enter a valid code when they go to arm the system. Learn about the Secure Arming feature on the IQ Panel 2 Plus.
Why Did My IQ Panel 2 Exit Delay Increase After I Opened My Door?
The IQ Panel 2 uses a feature called Auto Exit Time Extension to automatically increase the Exit Delay if there are two (2) faults of Entry/Exit Zones during the Exit Delay Countdown. Learn about Auto Exit Time Extension.
How Do I Add an External Communicator to a DSC PowerSeries NEO?
An external communicator must be added to a DSC PowerSeries NEO to get the system monitored and set up with Alarm.com. Learn to add an external communicator to a PowerSeries NEO.
Can I Add Additional Zones to My Qolsys IQ Hardwire 16-F After Initial Setup?
All zones on the Qolsys IQ Hardwire 16-F use end-of-line resistors. A new sensor can be wired with the resistor and then learned into the panel. Learn about the IQ Hardwire 16-F.
One of the four dongles that leads from the back of the IPCAM-WOC1 is the reset switch. Press and hold this button to perform the reset. Learn how to factory reset a Honeywell IPCAM-WOC1.
Added:
How Do I Delete a Defective Z-Wave Device Locally at the 2GIG GC3 or GC3e?
If you find that there is a failed Z-Wave device on your GC3 or GC3e, then you may want to delete it. Learn how to delete a defective Z-Wave device locally at the GC3 or GC3e.
Added:
How Do I Power the TG-1 Express Using the Terminals On the Communicator?
If your RJ45 connector has had its extra wires cut, then you can use the TG-1 Express on-board terminals to supply current from the unit. Learn to set up TG-1 power connections.
Added:
How Do I Properly Close the Qolsys IQ Panel 2?
When closing the IQ Panel 2, line-up the upper tabs first. Then click the bottom tabs into place. Lastly, check and make sure the upper portion is secured. Learn to close the IQ2.
Added:
How Do I Set Up a Cellular Communicator in a 2GIG GC3e?
Adding a cellular communicator to your 2GIG GC3e will allow you to activate the system for monitoring service. Learn how to add a cellular communicator to your 2GIG GC3e System.
Added:
How Can I Tell if My Qolsys IQ Hardwire 16-F Supports EOLR Learning?
Qolsys IQ Hardwire 16-F units made in week 40 of 2019 and beyond support EOLR learning for resistor values from 1k to 10k. Learn how to check if your 16-F supports EOLR learning.
Added:
How Does Secure Arming Work On the IQ Panel 2 Plus?
When Secure Arming is enabled on the IQ Panel 2 Plus, a user must enter a valid code when they go to arm the system. Learn about the Secure Arming feature on the IQ Panel 2 Plus.
Added:
Why Did My IQ Panel 2 Exit Delay Increase After I Opened My Door?
The IQ Panel 2 uses a feature called Auto Exit Time Extension to automatically increase the Exit Delay if there are two (2) faults of Entry/Exit Zones during the Exit Delay Countdown. Learn about Auto Exit Time Extension.
Added:
How Do I Add an External Communicator to a DSC PowerSeries NEO?
An external communicator must be added to a DSC PowerSeries NEO to get the system monitored and set up with Alarm.com. Learn to add an external communicator to a PowerSeries NEO.
Added:
Can I Add Additional Zones to My Qolsys IQ Hardwire 16-F After Initial Setup?
All zones on the Qolsys IQ Hardwire 16-F use end-of-line resistors. A new sensor can be wired with the resistor and then learned into the panel. Learn about the IQ Hardwire 16-F.
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