Frequently Asked Questions

What Glass Breaks Are Compatible with a Honeywell VISTA-21iP?
The VISTA-21ip is compatible with most wired glass break devices and the 5853 wireless glass break. You must have an available zone for the glass break.
Added:

Which Chipset on a VISTA Works with Total Connect & a GSMV4G?
Vista-15P and Vista-20P version 9.12 or later, Vista-21iP version 3.13 or later, and Vista-128BPT and 250BPT all versions support Total Connect 2. Read on!
Added:

What Frequency Do the 5800 Sensors Operate at?
Honeywell's 5800 series wireless devices operate at 345 MHz. This frequency was assigned to them by the FCC, and should operate free of interference in the US.
Added:

What Kind of Battery Does the Honeywell 5800RP Use?
The 5800RP uses a 7.2 VDC Ni-MH rechargeable battery, capable of providing up to 6 hours of standby operation in the event of AC loss. Read on to learn more.
Added:

How Do I Enable Total Connect 2.0 on My Vista-Turbo Panel?
TC2 is enabled on Vista-Turbo panels in device programming. The communicator talks to the panel as 3 different device types, and each must be enabled. Read on!
Added:

2GIG GC3 vs Honeywell L5210, L7000 Security System
The 2GIG GC3, Honeywell L5210 and L7000 panels have many similarities, as well as differences. Depending on the user's needs, all panels are great options.
Added:

What Is the City ID on Honeywell Total Connect?
The City ID is used by the alarm dealer to create a Total Connect account, and is never used by the end-user. Learn more about the City ID by reading here.
Added:

What is a Transmitter Sniffer Test on a Vista Panel?
The transmitter sniffer test is used to verify that programming for wireless zones is correct, and that the devices are transmitting. Read on to learn more!
Added:

How Do I Program a 5800RP to a Lyric Controller or a Lynx Touch?
A 5800RP is programmed to a Honeywell security system by assigning it to a zone. This will provide the panel with notices regarding the status of the 5800RP.
Added:

Is the 2GIG DW10 a Z-Wave Device?
The 2GIG DW10 door and window sensor is not a z-wave device. The sensor uses RF communication in order to interact with the user's 2GIG security panel.
Added: