Frequently Asked Questions

How Do I Test a 2GIG GB1?
In order to test a 2GIG GB1 Glass Break Detector, you will need to use a glass break simulator, such as the Honeywell FG701. This will simulate the sound of breaking glass and cause the 2GIG GB1 to activate. If you receive central monitoring, have your system placed into test mode before doing this.
Added:

How Can I Get My Wireless Smokes to All Go Off at the Same Time?
To get all of your smoke detectors to go off when one smoke activates, you will need to use a feature called "One-Go-All-Go". Unfortunately, most wireless smokes do not support this feature. A notable exception is the Honeywell SiXSMOKE. Continue reading to learn more about wireless smokes.
Added:

Is the Honeywell Lyric Z-Wave Compatible?
The Honeywell Lyric comes included with Z-Wave function. This allows the panel to sync with Z-Wave devices. These Z-Wave devices can be integrated into a user's home automation setup, and they can be controlled remotely using the Total Connect app. Learn more about Z-Wave on the Honeywell Lyric.
Added:

How Do I Test the 5800COMBO?
When testing the Honeywell 5800COMBO, you will want to start by first contacting your alarm monitoring company and placing your system on test mode. Then, you can individually test the smoke/heat detection and the carbon monoxide detection for the device. Learn more about testing the 5800COMBO.
Added:

Total Connect vs. Alarm.com
Both Total Connect and Alarm.com provide similar features. Which service is used will depend on the alarm system. Total Connect is a proprietary service that is strictly for use with Honeywell systems. Alarm.com is non-proprietary, and it is used by many alarm companies. Read on to learn more.
Added:

What Window Sensors Work with Alarm.com?
Alarm.com will acknowledge any window sensor that has been set up with a properly synced panel. This includes both wireless and hardwired window sensors. You can use Alarm.com to view the current status of any window sensor that has been set up with the panel. Keep reading to learn more.
Added:

Can I Program My Alarm Using Just Alarm.com?
The majority of panel programming cannot be conducted through Alarm.com. This includes enrolling new sensors and changing most settings Instead, most programming will need to be done on-site with the system itself. Learn more about Alarm.com and the features that it offers for security systems.
Added:

Where Should I Install a Glass Break Sensor?
A glass break detector should be placed as close to a window or glass case as possible with no objects blocking its path. This will help to ensure that the device will activate in the event that the window or case is shattered. Learn more about glass break sensors and where to place them.
Added:

Do I Need Monitoring if I Have Total Connect 2.0 or Alarm.com?
In order to use Total Connect 2.0 or Alarm.com, you will need to have a security panel that is actively monitored by an alarm monitoring company. Without monitoring service, you panel will not be able to connect with either of these services. Learn more about Total Connect 2.0 and Alarm.com.
Added:

How Do I Use the Microphone on the Honeywell Lyric C2?
The Honeywell Lyric C2 comes with a built-in microphone for capturing audio. To use this function, you must enable the microphone on Total Connect. Once it has been enabled, the microphone will automatically begin recording whenever the camera is activated. Keep reading to learn more.
Added: