Frequently Asked Questions

Does 2GIG Have Crash & Smash protection?
All panels that are supported on the Alarm.com platform can be enabled with the Crash & Smash feature. This includes the 2GIG GC2 and GC3 security systems.
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How Do I Control my 2GIG GC3 via WIFI?
In order to use WIFI connectivity with the 2GIG GC3, the panel must have the required Firmware Update installed. It can then connect with a WIFI network.
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Can I Make the Honeywell L3000 Call My Phone?
The Honeywell L3000 can call a phone number using its Follow Me feature. This will inform users about certain system events that occur on their L3000 panel.
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How Do I Get Power to a Qolsys IQ Panel 2?
A Qolsys IQ Panel 2 receives power from its included power supply. The power supply for the system plugs into the back of the IQ Panel 2 and into an outlet. Learn to power an IQ 2.
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How Do I Connect My iPhone to a Qolsys IQ Panel 2?
In order to connect an iPhone to a Qolsys IQ Panel 2, you will need a cellular monitoring plan, an Alarm.com account and the Alarm.com app on your iPhone.
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What is a Good 2GIG GC3 Compatible Deadbolt Lock?
The 2GIG GC3 is compatible with several Z-Wave door locks. Once the lock has been programmed with the GC3, it can be unlocked with any valid panel user code.
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How Do You Add a 2GIG DW20R to the 2GIG GC3?
A 2GIG DW20R sensor can be programmed into a 2GIG GC3 security system by accessing the wireless zones menu of the panel and then auto-enrolling the device.
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What Is Required to Make Weather Display on a Qolsys IQ Panel 2?
A Qolsys IQ Panel 2 must be connected with Alarm.com in order to display the weather. The weather forecast is sent from the Alarm.com server to the panel.
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How Loud is the Siren in a Qolsys IQ Panel 2?
The Qolsys IQ Panel 2 features a piezo siren with a minimum SPL of 85dB. This successfully meets the UL Standard for household fire systems (UL 985).
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How Do I Wire a 2-Wire Smoke Detector to My Wired Alarm System?
A 2-wire smoke detector connects directly to a hard-wired zone on a wired alarm system. Learn how to interface a 2-wire smoke with your wired alarm system.
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