Frequently Asked Questions
Can I View the Images Captured By the PG9944 On the Qolsys IQ Panel 2 Plus?
Upon activation, the PG9944 will take ten (10) photos and send them to the IQ Panel 2 Plus. Only the first of these is images is forwarded to Alarm.com. Learn about the PG9944.
How Do I Shut Off a Honeywell Smoke Alarm?
A double disarm is needed to clear a fire alarm when one occurs on a Honeywell Security System. Find out how to clear a fire alarm from a Honeywell Security System.
How Do I Sync the Time On My 2GIG GC3e?
Once you get your 2GIG GC3e connected with Alarm.com, the system will automatically have its time synced based on your Alarm.com Zip Code. Learn how to sync the time on a GC3e.
How Do I Turn Off Arm-Confirm on a Honeywell L5000 Alarm System?
The Honeywell L5000 will produce a loud tone when the system is Armed Away using a key fob or keypad if Arm-Confirm is enabled. Learn how to turn off the Arm-Confirm feature.
What Systems Connect w/ Honeywell 5800 Smoke Detectors?
The Honeywell 5800 Series Smoke Detectors are used with security systems that support the 345 MHz frequency. Learn more about Honeywell 5800 Series Smoke Detectors.
Does My 2GIG GC3 or GC3e Need a Cellular Communicator for Alarm Monitoring?
If you want to get a GC3 or GC3e System monitored, then you must add an Alarm.com Cellular Communicator. Learn about the communication options for the GC3 and GC3e.
Why Is My Honeywell L7000 Restarting Again and Again?
A Honeywell LYNX Touch System that is repeatedly restarting usually indicates that the system's L5100-WIFI module is having trouble connecting to a network. Learn about the error.
Why Does My 2GIG System Beep When I Arm Away?
By beeping after you Arm Away, your 2GIG System is letting you know that you need to exit the premises before the Exit Delay Countdown expires. Learn about Arming Away.
Is the Honeywell T6 PRO Z-Wave Thermostat Compatible With the Honeywell VAM?
While Z-Wave devices are usually universally compatible with Z-Wave controllers, the Honeywell T6 PRO Z-Wave will not work with the VAM. Learn about the Honeywell VAM and T6 PRO.
How Do I Reset a Smoke Detector on Alarm.com?
If you get a trouble condition for a smoke detector saying that the sensor is not reset, then you may need to clear the condition from the Alarm.com servers. Learn how to do this.
Upon activation, the PG9944 will take ten (10) photos and send them to the IQ Panel 2 Plus. Only the first of these is images is forwarded to Alarm.com. Learn about the PG9944.
Added:
How Do I Shut Off a Honeywell Smoke Alarm?
A double disarm is needed to clear a fire alarm when one occurs on a Honeywell Security System. Find out how to clear a fire alarm from a Honeywell Security System.
Added:
How Do I Sync the Time On My 2GIG GC3e?
Once you get your 2GIG GC3e connected with Alarm.com, the system will automatically have its time synced based on your Alarm.com Zip Code. Learn how to sync the time on a GC3e.
Added:
How Do I Turn Off Arm-Confirm on a Honeywell L5000 Alarm System?
The Honeywell L5000 will produce a loud tone when the system is Armed Away using a key fob or keypad if Arm-Confirm is enabled. Learn how to turn off the Arm-Confirm feature.
Added:
What Systems Connect w/ Honeywell 5800 Smoke Detectors?
The Honeywell 5800 Series Smoke Detectors are used with security systems that support the 345 MHz frequency. Learn more about Honeywell 5800 Series Smoke Detectors.
Added:
Does My 2GIG GC3 or GC3e Need a Cellular Communicator for Alarm Monitoring?
If you want to get a GC3 or GC3e System monitored, then you must add an Alarm.com Cellular Communicator. Learn about the communication options for the GC3 and GC3e.
Added:
Why Is My Honeywell L7000 Restarting Again and Again?
A Honeywell LYNX Touch System that is repeatedly restarting usually indicates that the system's L5100-WIFI module is having trouble connecting to a network. Learn about the error.
Added:
Why Does My 2GIG System Beep When I Arm Away?
By beeping after you Arm Away, your 2GIG System is letting you know that you need to exit the premises before the Exit Delay Countdown expires. Learn about Arming Away.
Added:
Is the Honeywell T6 PRO Z-Wave Thermostat Compatible With the Honeywell VAM?
While Z-Wave devices are usually universally compatible with Z-Wave controllers, the Honeywell T6 PRO Z-Wave will not work with the VAM. Learn about the Honeywell VAM and T6 PRO.
Added:
How Do I Reset a Smoke Detector on Alarm.com?
If you get a trouble condition for a smoke detector saying that the sensor is not reset, then you may need to clear the condition from the Alarm.com servers. Learn how to do this.
Added: