Frequently Asked Questions

How Do I Replace the Battery On a 2GIG SMKT3-345 Smoke Detector?
The 2GIG SMKT3-345 uses three AAA batteries. It beeps every 48 seconds and displays a yellow LED light every 12 seconds when the batteries are low. Learn about the 2GIG SMKT3-345.
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What Does Hold Mean on a Honeywell Thermostat?
When a Honeywell Thermostat is set to Hold, the HVAC system will maintain that set temperature until the hold is turned off or expires. Learn about the Hold option on a thermostat
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Can I Download the Firmware for a GC2 Alarm System?
A 2GIG GC2 can have its firmware updated in three ways. An update can be sent from Alarm.com or performed manually using the updater cable or updater tool. Learn to update a GC2.
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How Do I Turn Off Arm-Confirm on a Honeywell L5210 or L7000 Alarm System?
Arm-Confirm has the panel produce a loud single tone when the system is Armed Away using a key fob or keypad. Find out how to turn off Arm-Confirm and stop this sound.
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How Do I Add a 2GIG TS1 Keypad On a 2GIG Go!Control?
Question 4 of the GC2 System Configuration Menu will let you enroll a keypad. You must install an XCVR2-345 Module inside the GC2 to use a TS1 Keypad. Learn to add a 2GIG TS1.
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How Do I Add a 2GIG PAD1-345 Keypad On a 2GIG Go!Control?
Within programming for the GC2, Question 4 allows you to configure keypad settings. This is where you will enroll a new keypad. Learn how to add a PAD1-345 to a 2GIG Go!Control.
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How Do I Add Additional Keypads On a 2GIG Go!Control?
Question 4 of 2GIG Go!Control Programming is for enrolling new keypads. The system supports the 2GIG PAD1-345 and the 2GIG TS1. Learn how you can add a new keypad to a 2GIG GC2.
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How Do I Program a Duress Code on a Honeywell L5210?
There can be one duress code for an L5210. Entering this code at any time will send a silent duress alert to the central station. Learn how to program a duress code on an L5210.
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Why Does the Siren Sound When I Arm Using a Honeywell 5834-4 Key Fob?
Many panels feature an Arm-Confirm feature that has the panel produce a quick siren tone if you Arm Away using a key fob or keypad. Learn about the Arm-Confirm feature.
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How Do I Factory Reset a Tuxedo Touch Keypad?
By factory resetting your Tuxedo Touch, all settings and configurations will be reset to the default. No Z-Wave devices will be cleared. Learn how to factory reset a Tuxedo Touch.
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