Frequently Asked Questions

How Do I Replace the Battery on an IQ Panel 2 Alarm System?
The battery for an IQ Panel 2 can be easily replaced. The panel will display a warning when its backup battery is low and in need of replacing. Learn about the Qolsys IQ Panel 2.
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How Do I Program an IPCAM-WI2?
Once you enroll an IPCAM-WI2 with Total Connect 2.0, there will be options for you to configure its settings. Learn how to add an IPCAM-WI2 Camera to Total Connect 2.0.
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Can I Use a Honeywell IPCAM-WOC1 w/o a System?
The IPCAM-WOC1 ties in with the Total Connect 2.0 service. Alarm Grid offers standalone video monitoring plans that do not require a system. Learn about the Honeywell IPCAM-WOC1.
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When Should I Change the Battery in a 2GIG SMKT3-345 Smoke Detector?
An SMKT3-345 will display a yellow LED light and chirp when its battery is low and in need of replacing. But you can replace the batteries more often. Learn about the SMKT3-345.
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Can the 2GIG SMKT3-345 be Interlinked?
When a person talks about "interlinking" smokes, they are referring to a "one-go-all-go" option. But the SMKT3-345 does not offer this feature. Learn about about the SMKT3-345.
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How Do I Program a Honeywell L7000 Alarm System?
Sensors are enrolled with a Honeywell L7000 through programming mode. The user must go through and configure the settings for the zone. Learn how to program an L7000.
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What Is the Chubb Homeowner's Insurance Discount Given for Owning an Alarm System?
Any insurance discount offered from Chubb is offered at their own discretion. The discount is usually between 5% and 20% based on many factors. Learn about insurance discounts.
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How Do I Use Resideo's New LynxTouch-MSD tool to Update my LynxTouch Panel?
Power the panel down. With the current firmware on the SD card, load the card into the tool. Attach it to the panel's edge connector, and power up. Learn to update the LynxTouch.
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Can I Use More Than One Repeater on a Wireless Alarm System?
It is not possible to repeat wireless alarm signals more than once. This why using more than one repeater with a system is usually not beneficial. Learn about wireless repeaters.
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What Is the Difference Between Arm Away and Arm Away Max?
When a security system is set to Arm Away Max, any Entry Delay periods will be cancelled. Opening an Entry/Exit Zone will cause an immediate alarm. Learn how to Arm your system.
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