Frequently Asked Questions

Why am I Not Receiving Carbon Monoxide Notifications from My Lyric Panel via HomeKit?
Carbon monoxide notifications from HomeKit actually appear as General Lyric System Alerts. They cannot be distinguished between other alarms through HomeKit. Learn about HomeKit.
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Why am I Not Receiving Fire Notifications from My Lyric Panel via HomeKit?
HomeKit only provides a general alert for fire alarms on a Honeywell Lyric System. You will need to have notifications enabled for the Lyric. Learn about HomeKit notifications.
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How Do I Receive Sensor Notifications From My Lyric Alarm System in Apple HomeKit?
To receive notifications for a sensor in HomeKit, it must be enrolled with the Lyric. Only certain Response Types provide notifications. Learn how to use your Lyric with HomeKit.
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Can I Update the Firmware On a Qolsys IQ Panel Alarm System?
The original Qolsys IQ Panel has a menu option where you can upgrade the firmware. The system must be connected to WIFI to do this. Learn to update the IQ Panel firmware.
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Can I Turn Off Arm-Confirm on a Qolsys IQ Panel Alarm System?
The Qolsys IQ Panel does not have an Arm-Confirm feature. There will be no special tone if you Arm Away using a key fob or keypad. Learn about the Qolsys IQ Panel System.
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How Do I Turn Off Arm-Confirm on a Honeywell Lyric Alarm System?
The Arm-Confirm option for the Lyric is found in the Sounder Menu. Turning this option off will stop a loud tone when Arming Away using a fob or keypad. Learn about Arm-Confirm.
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How Do I Turn Off Arm-Confirm on a Honeywell L5200 Alarm System?
The Honeywell L5200 has an Arm-Confirm setting that can be used to produce a quick, loud tone when Arming Away using a key fob and/or keypad. Learn about the Arm-Confirm setting.
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How Do I Turn Off Arm-Confirm on a Honeywell L5100 Alarm System?
Arm-Confirm is a a setting that has the Honeywell L5100 System produce a loud tone when a user arms using a key fob and/or a keypad. Learn how to turn off this sound on an L5100.
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Does the 5828 Have Volume Control?
The volume control for the Honeywell 5828 Keypad allows you to increase and decrease the volume. However, you cannot mute the keypad entirely. Learn about the 5828 volume control.
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How Do I Activate Panic Mode on a Honeywell Lyric Alarm System?
The Lyric has a red button on its front for triggering a panic. There are four available panic options that use system zones 995 thru 999. Learn how to trigger a panic on a Lyric.
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