Frequently Asked Questions

Can I Use Alarm.com Cameras w/o Service?
You need a monitoring plan that includes video service to use Alarm.com Cameras. You can get a video monitoring plan from Alarm Grid. Learn about video monitoring service.
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How Much Does a Home Security System Cost?
There are many factors that affect the cost of a home security system. These include the system itself and where you purchase it. Find out how much a security system costs.
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2GIG SP1 vs 2GIG SP2
If you need a touchscreen keypad for a 2GIG GC3, you can choose between the SP1 and SP2. The SP1 has more advanced features, making it superior. Learn about the SP1 and SP2.
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How Long Will the Alarm Industry Support CDMA in Their Existing Installations?
Already activated CDMA communicators can continue to remain monitored and in service until Verizon shuts down their CDMA cellular network. Learn about the Verizon CDMA sunset.
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How Do I Clear a Low Battery in My Honeywell Vista P Series Panel?
To clear a low battery message, you must first remedy the low battery condition. This may require a battery replacement. Learn to clear a low battery on the Vista P-Series Panels.
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How Much Does Alarm Monitoring Cost?
Alarm Monitoring costs vary depending upon the company and the services provided. Alarm Grid offers a variety of different monitoring plans. Learn about alarm monitoring.
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What Is The Best Indoor, Wired PIR Motion Sensor?
There are many hardwired PIR motion sensors. The best one depends on your needs. It can vary greatly between different setups. Find out which motion sensor is best for your needs.
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How Do I Know If My 2GIG Wireless Alarm System's Battery Has Died?
A low-battery trouble will appear when your 2GIG Panel has a low battery. If you can't clear the trouble after 24-hours, the battery is probably dead. Learn about 2GIG Batteries.
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How Does The Z-Wave Light Status Feature Work With Alarm.com?
On Alarm.com, there is a limit of 10 "uncertified" devices for showing status. "Certified" devices don't count towards the limit. Learn about the ADC Z-Wave light status feature.
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Why Is My VISTA-128BPT Armed Stay After Arming Away From TC2?
Firmware 10.0 of the VISTA-128BPT had an error that prevented disabling Auto-Stay Arming for Total Connect 2.0. The issue was fixed in Revision 10.4. Learn how to upgrade to 10.4.
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