Frequently Asked Questions

How Do I Add a Honeywell IP Camera to Total Connect?
In order to add a Honeywell IP camera to Total Connect, you must contact your alarm company and have them add the camera to your Total Connect account.
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Can a GSMV4G Radio be Used Without Monitoring?
It is possible to self-monitor using only a GSMV4G cellular communicator. Many users prefer to use cellular communication because of its strong reliability.
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Where Should I Place My 2GIG Door and Window Sensor?
A 2GIG door and window sensor should be placed on a door or window frame about half an inch from its magnet. It must also be within range of the 2GIG panel.
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How Do I Cut the Time Delay on My Honeywell Lynx Touch Alarm System?
In order to cut the time delay on a Honeywell alarm system, the user must access the program menu and adjust the entry and exit delays to the desired length.
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How Do I Program a Kwikset 910 to a Honeywell Lyric?
A Kwikset 910 lock can be programmed to a Honeywell Lyric using the automation settings on the Lyric. After this, the lock can be installed into the door.
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How Do I Turn Off the Pet Immunity on My Honeywell 5800PIR-RES?
Pet immunity cannot be turned off on a Honeywell 5800PIR-RES motion detector. Users who want to disable this feature should consider the 5800PIR instead.
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How Do I Reset My Qolsys IQ Panel 2 to Factory Defaults?
In order to reset your Qolsys IQ Panel 2 to its factory default settings, access the dealer settings of the panel and conduct a master reset of the device.
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How Do I Add a User Code to a Qolsys IQ Panel 2?
A user code can be added to a Qolsys IQ Panel 2 by accessing the panel's user management settings. Once added, the user code can arm and disarm the panel.
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How Do I Program an IQ Fob-S to a Qolsys IQ Panel 2?
An IQ FOB-S can be programmed to a Qolsys IQ Panel 2 by auto-learning it to the panel. Once the IQ FOB-S has been enrolled, it should function with the panel.
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How Do I Connect to an IPCAM-WO's Setup?
In order to connect to the setup of an IPCAP-WO, you must login to Total Connect. From Total Connect, you can make changes to the settings of your camera.
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