Frequently Asked Questions

Does the Tuxedo Touch Keypad Require WIFI?
A Tuxedo Touch requires internet, but it does not necessarily require WIFI. It can use an ethernet connection instead. Learn about the Tuxedo Touch Keypad.
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Do I Need to Sign up for a Service to Make My Alarm System Work?
If you want your alarm system to send outbound alerts to you or a central station, you will need monitoring service. Find out why alarm monitoring service is a good investment.
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Do Homes Require a Flood or Temperature Sensor?
Setting up flood and temperature sensors in your home is optional. But they can prevent you from experiencing serious and costly damage. Learn about flood and temperature sensors.
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Will a Key Fob Panic Alert Total Connect?
When you activate a panic using a key fob, you are triggering an alarm on the system. This alarm will show-up on Total Connect. Learn more about Total Connect and system alarms.
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How Many Zones are on a Honeywell Receiver?
There are many wireless receivers used with Honeywell Systems. The number of wireless zones they support varies between devices. Learn how many zones are on a Honeywell Receiver.
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How Do I Adjust the Sensitivity of My Honeywell SiX Motion Detector?
For a Honeywell SiXPIR Motion Sensor, there are two sensitivity options. Turn pet-immunity off for high-sensitivity, or turn it on for low-sensitivity. Learn about the SiXPIR.
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How Do I Put a 5834-4 Into High Security Mode?
A Honeywell 5834-4 Key Fob has both a low-security mode and a high-security mode. The high-security mode uses rolling code encryption. Learn about this mode and how to use it.
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Which Image Sensor Is Compatible With My Panel?
Are you wondering if a particular image sensor is compatible with your system? How many are supported? Is a daughtercard needed? Learn all about image sensor compatibility.
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Which Battery Packs are Compatible with the Qolsys IQ Panel 2?
If you need a replacement battery pack for an IQ Panel 2, then you get a Qolsys IQ2 Battery. The pack can keep the system running for up to 24 hours. Learn about the IQ Panel 2.
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How Do I Walk Test a 2GIG GC3?
You should perform a Walk Test after installing new sensors to make sure that they work properly and do not cause false alarms. Find out how to perform a Walk Test on a 2GIG GC3.
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