Frequently Asked Questions

What Kind of Battery Does a Honeywell IS2535 Motion Sensor Use?
The Honeywell IS2535 is a hardwired motion sensor that receives power from the panel. It does not use a battery. Learn more about the Honeywell IS2535 Motion Sensor.
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What is a Heat Detector?
If you have a room where a standard smoke detector might cause a false fire alarm, you might use a heat detector instead. Learn what heat detectors are and how they work.
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How Do I Connect My 2GIG System to Wireless Internet?
The 2GIG GC3 has a built-in WIFI card for internet connectivity. The 2GIG GC2 needs a Go!Bridge module and a 2GIG XCVR2-345. Learn how to get your 2GIG System connected to WIFI.
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How Do Carbon Monoxide Detectors Work?
Carbon monoxide (CO) detectors look for unusually high levels of CO gas in the air. This is important for preventing unsafe exposure to CO gas. Learn how CO detectors work.
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How Does an Alarm.com SVR Work?
If you want to set up a 24-hour recording for your Alarm.com Cameras, you will need an Alarm.com Stream Video Recorder (SVR). Two models are available. Learn how an ADC SVR works.
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Can I Use Alarm.com Cameras w/o Service?
You need a monitoring plan that includes video service to use Alarm.com Cameras. You can get a video monitoring plan from Alarm Grid. Learn about video monitoring service.
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How Much Does a Home Security System Cost?
There are many factors that affect the cost of a home security system. These include the system itself and where you purchase it. Find out how much a security system costs.
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2GIG SP1 vs 2GIG SP2
If you need a touchscreen keypad for a 2GIG GC3, you can choose between the SP1 and SP2. The SP1 has more advanced features, making it superior. Learn about the SP1 and SP2.
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How Long Will the Alarm Industry Support CDMA in Their Existing Installations?
Already activated CDMA communicators can continue to remain monitored and in service until Verizon shuts down their CDMA cellular network. Learn about the Verizon CDMA sunset.
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How Do I Clear a Low Battery in My Honeywell Vista P Series Panel?
To clear a low battery message, you must first remedy the low battery condition. This may require a battery replacement. Learn to clear a low battery on the Vista P-Series Panels.
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