Frequently Asked Questions

What is an LT-Cable?
A Honeywell LT-Cable is a power cable that makes it easier for a user to connect their system to its plug-in transformer for reliable power. Learn about the Honeywell LT-Cable.
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Will the ADC-SVR122 Continue to Record Video if I Lose My Internet Connection?
An ADC-SVR122 will still capture and store recorded video if the internet goes out. However, you must maintain electrical power to the router. Learn about the ADC-SVR122.
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How Do I Use the SiX Programming Feature on the Lyric Security System?
The SiX Programming option can be found within the Installer Programming Menu. This allows for SiX Sensors to be learned-in easily. Learn about SiX Programming on a Honeywell Lyric.
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What is Criticom?
Alarm Grid is partnered with Criticom for central station monitoring services. The company operates three stations in Florida, California and New Jersey. Learn all about Criticom.
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What is a Central Monitoring Station?
Any alarm system owner who wants 24/7 emergency dispatch must have their system connected with a central monitoring station. Learn about monitoring stations and how they work.
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Do I Have to Re-Program a VISTA System When I Replace the PROM Chip?
One of the best parts about upgrading a Honeywell VISTA System when replacing a PROM Chip is that you do not have to reprogram the system. Learn more about PROM Chip upgrades.
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How Do I Add Additional Keypads on a Honeywell L5000?
As a member of the LYNX Touch Series, the Honeywell L5000 can support a 5828 or 5828V. Its settings must be configured to match the panel. Learn how to add a keypad to an L5000.
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How Do I Add Additional Keypads on a Honeywell L5100?
The Honeywell L5100 can support the Honeywell 5828 and 5828V Keypads. The keypad settings must match the configuration of the panel. Learn how to add a keypad to the L5100.
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How Do I Add Additional Keypads on a Honeywell L5200?
A 5828 or 5828V Keypad can be paired with a Honeywell L5200 by setting the House ID and Panel Type on the Keypad to match the L5200 System. Learn how to add a keypad to a L5200.
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How Do I Set Up the Honeywell 5800C2W with a Lyric Controller?
Each wired zone should be physically connected to the 5800C2W. Once connected, each wired input should be learned into a wireless zone on the Lyric. Learn to use the 5800C2W.
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