2GIG 2GIG-TOUCH-NA-AA Frequently Asked Questions
How Do I Add a Z-Wave Thermostat to a 2GIG GC Touch Panel?
To add a Z-Wave thermostat to the 2GIG GC Touch, access Settings, enter the Installer Code (1561), tap Automation Device, then Add Device to pair the unit.
What Are the 2GIG GC Touch Sensor Groups and Zone Types?
The 2GIG GC Touch supports multiple sensor groups including Entry/Exit, Perimeter, Interior Follower, Day Zone, and 24-Hour types for fire, panic, and CO.
Which Deadbolt Locks Work with the 2GIG GC Touch Panel?
The 2GIG GC Touch works with Z-Wave compatible deadbolt locks from brands like Kwikset, Yale, and Schlage. Add locks through the Automation Device menu.
How Do I Connect the 2GIG GC Touch to a Hidden WIFI Network?
Connect the 2GIG GC Touch to a hidden WIFI network by scrolling to Add Network in WIFI settings and manually entering the SSID and password.
Can I Integrate Existing Smoke Detectors with a 2GIG GC Touch?
Yes, you can integrate existing smoke detectors with the 2GIG GC Touch using a takeover module like the Encore Firefighter FF345 to trigger fire alarms.
Can I Download the Firmware for a 2GIG GC Touch Alarm System?
Yes, firmware for the 2GIG GC Touch is available on the Alarm Grid website. Download the .zip file to a USB flash drive and connect it to the panel to update.
How Do I Program Z-Wave Devices to a 2GIG GC Touch Panel?
To program Z-Wave devices to the 2GIG GC Touch, access the Automation Device menu in Settings, tap Add Device, and trigger the Z-Wave device to pair it.
How Do I Change the Encryption Mode on a 2GIG-DW100-345?
To change the encryption mode on a 2GIG-DW100-345, open the sensor housing, locate the DIP switch, and set position 1 to ON for encrypted or OFF for standard.
Is the 2GIG GC Touch Panel Compatible With All 2GIG Sensors?
No, there is one line of 2GIG sensors, the E+ 900 MHz long range sensors, that are not compatible with the GC Touch. All 2GIG 345 MHz sensors are compatible.
How Do I Add a 2GIG-DW100-345 Contact Sensor to a GC Touch?
To add a 2GIG-DW100-345 door/window contact sensor to a GC Touch panel, access Sensor Settings using the Installer Code and use Quick Add to enroll the device.
To add a Z-Wave thermostat to the 2GIG GC Touch, access Settings, enter the Installer Code (1561), tap Automation Device, then Add Device to pair the unit.
Added:
What Are the 2GIG GC Touch Sensor Groups and Zone Types?
The 2GIG GC Touch supports multiple sensor groups including Entry/Exit, Perimeter, Interior Follower, Day Zone, and 24-Hour types for fire, panic, and CO.
Added:
Which Deadbolt Locks Work with the 2GIG GC Touch Panel?
The 2GIG GC Touch works with Z-Wave compatible deadbolt locks from brands like Kwikset, Yale, and Schlage. Add locks through the Automation Device menu.
Added:
How Do I Connect the 2GIG GC Touch to a Hidden WIFI Network?
Connect the 2GIG GC Touch to a hidden WIFI network by scrolling to Add Network in WIFI settings and manually entering the SSID and password.
Added:
Can I Integrate Existing Smoke Detectors with a 2GIG GC Touch?
Yes, you can integrate existing smoke detectors with the 2GIG GC Touch using a takeover module like the Encore Firefighter FF345 to trigger fire alarms.
Added:
Can I Download the Firmware for a 2GIG GC Touch Alarm System?
Yes, firmware for the 2GIG GC Touch is available on the Alarm Grid website. Download the .zip file to a USB flash drive and connect it to the panel to update.
Added:
How Do I Program Z-Wave Devices to a 2GIG GC Touch Panel?
To program Z-Wave devices to the 2GIG GC Touch, access the Automation Device menu in Settings, tap Add Device, and trigger the Z-Wave device to pair it.
Added:
How Do I Change the Encryption Mode on a 2GIG-DW100-345?
To change the encryption mode on a 2GIG-DW100-345, open the sensor housing, locate the DIP switch, and set position 1 to ON for encrypted or OFF for standard.
Added:
Is the 2GIG GC Touch Panel Compatible With All 2GIG Sensors?
No, there is one line of 2GIG sensors, the E+ 900 MHz long range sensors, that are not compatible with the GC Touch. All 2GIG 345 MHz sensors are compatible.
Added:
How Do I Add a 2GIG-DW100-345 Contact Sensor to a GC Touch?
To add a 2GIG-DW100-345 door/window contact sensor to a GC Touch panel, access Sensor Settings using the Installer Code and use Quick Add to enroll the device.
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