How do I clear a trouble caused by a Firefighter FF345?

There are multiple different types of alarm systems that support the Encore FF345. Basically, any panel that supports 345 MHz wireless devices, can support it. The FF345 works by listening for the unique sound a smoke detector makes, then transmitting a wireless signal to an alarm panel when it hears that sound. This allows you to integrate existing wired smokes into your alarm panel when they would otherwise be incompatible with each other.

Furthermore, in version 1.5, the FF345 incorporates the ability to listen for both Smoke sounds (Temporal 3 pulse) and Carbon Monoxide sounds (Temporal 4 pulse). This allows it to listen for Smoke Detectors, CO Detectors, or Combination devices and transmit an alarm signal on their behalf. The FF345 is not a smoke detector or a CO detector, so it must be properly mounted in close proximity to one of these devices in order to serve its purpose.

  • Version 1.0:
    • Always Rectangular
    • Uses Loop 2
    • Does not support CO Listening
  • Version 1.5+:
    • Can be rectangular or round
    • Uses Serial Number 1 (on sticker) with Loop 1 for Fire listening
    • Uses 2nd Serial Number (1-digit higher than SN on sticker) with Loop 1 for CO listening

The FF345 is supervised for check-in, and also has a tamper switch. It sends a supervisory check-in signal to the alarm panel about once every 64 minutes. Depending on the alarm panel, after a certain period of time without checking in (12 hours on Vista, LynxTouch, and Lyric panels), the unit will display a supervisory check signal for the FF345 zone. The tamper is located on the back of the unit, and is depressed when the FF345 is mounted properly. If it is removed from its mounting location, the tamper is activated and the zone will display tamper trouble.

To clear a trouble signal on the FF345 zone, you must first determine the cause, and correct the trouble condition. If the issue is due to failure to check-in, then perhaps the device needs to be relocated so that it has a better transmission path to the receiver, keeping in mind proper proximity to the Smoke or CO detector being monitored. If the issue is from a tamper condition, properly mount the FF345. Once the trouble condition has been cleared, you can then clear the trouble display.

On Honeywell panels, when a trouble condition is signaled, you should enter a valid Code + Off (Vista panels) or simply enter a valid Code (LynxTouch and Lyric panels) to silence the trouble sound. The sound will be silenced, but the condition will still be displayed on the keypad. This is a feature called “Trouble Memory”. This is to ensure that you never have a trouble condition without realizing it, and that once you silence the trouble sound, you can see what caused it before the display is cleared. Once the tamper or supervisory condition has been cleared, another Code + Off (Vista panels) will clear the display. On LynxTouch and Lyric panels, you can go to Security and press Disarm, then enter a valid Code, or press the Home key once or twice, until presented with a number pad, and enter a valid Code. Once the trouble condition has been restored, the 2nd disarm will clear the display.

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