Frequently Asked Questions

How Do I Set Up My 2GIG HD100 Camera with Alarm.com?
There are two aspects to getting the HD100 setup. Connecting to the network, and then adding it to an account. Learn how to configure the 2GIG HD100 for use with Alarm.com.
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How Do I Install the Qolsys IQ Card-IS into the Qolsys IQ Panel 2?
You must install the IQ Card-IS if you want to use image sensors with the Qolsys IQ Panel 2 System. Learn how to properly install the IQ Card-IS Image Sensor Module.
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How Do I Add a Siren to the Qolsys IQ Panel 2 Using the Hardwire 16-F?
The Qolsys Hardwire 16-F acts as a wireless relay between the wired siren and the Qolsys IQ Panel 2 System. Learn how to add a wired siren to the IQ2 through the Hardwire 16-F.
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How Do I Default My DSC PowerSeries Alarm Panel?
To perform a hardware default, power down the panel completely, place a short across Z1 and PGM1, and then power back up with AC. Learn how to default the DSC PowerSeries.
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Does Rebooting My Security System Reset All My Zones?
Rebooting a security system does not reset the zones or any other settings. But performing a factory reset will. Learn the difference between rebooting and factory defaulting.
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How Do I Program a Honeywell Panel with a 6280 Touch Screen Keypad?
The Honeywell 6280 Keypad has a special console mode that can be used for programming a Honeywell Panel. Find out how to access console mode so you can program your system.
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How Do I Program the Honeywell 5800COMBO to a Honeywell VISTA Panel?
A Honeywell 5800COMBO can be programmed to a Honeywell VISTA Panel after a wireless receiver module has been added. Learn how to use a 5800COMBO with a VISTA System.
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Why Won't My New SiX Series Device Program Into My Lyric Panel?
Newer SiX Series Sensors have an updated MAC prefix. The new MAC prefix requires that the system is running Firmware MR7 or higher to support it. Learn about the Lyric Controller.
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Which Systems Do the Honeywell Wireless Smokes Tap Into?
Honeywell Wireless Smoke Detectors are designed for Honeywell Systems. But there are some other systems that can support these devices. Learn about Honeywell Smoke Detectors.
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What is the State Farm Homeowner's Insurance Discount Given for Owning an Alarm System?
State Farm may offer you an insurance discount if you have an alarm system connected with a 24/7 central monitoring station. Learn more about these potential savings.
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