Frequently Asked Questions

What is Advanced Protection Logic (APL)?
Honeywell's APL protects LYNX Touch and Lyric security systems.
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Does the Lyric Controller support Samsung SmartThings?
The Lyric Controller can be used with Samsung SmartThings. Learn how to integrate smart home automation control between your Lyric Alarm System and SmartThings automation hub.
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How do I Change My ADT Security System's Installer Code?
Getting into ADT's installer programming can be tricky. It is possible however. Let us help you get into installer programming on your ADT system.
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How do I Enroll a Honeywell 5816 to a Lyric Gateway?
The 5816 sensor is manually entered in or learned into the Lyric Gateway by an alarm company monitoring the system. Learn how to enroll a 5816 sensor!
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Does Honeywell Tuxedo Touch Work w/ RF Sensors?
Find out if the Honeywell Tuxedo Touch Works with RF sensors
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How can I Save Video Clips from Total Connect 2.0?
Saving Video Events, to avoid the 7 Day Retention Period Limitation
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Can I Use the Honeywell 20P w/ Cameras?
Find out if the Honeywell 20P can use cameras
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Can I Change Siren Duration on a Honeywell Lyric Gateway?
Can I Change Siren Duration on a Honeywell Lyric Gateway?
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How Do I Turn the backlight on on a Lyric Gateway?
An end use is able to adjust the Honeywell Lyric Gateway's backlight using the MyHome Gateway app. Learn about how to adjust the Lyric Gateway's backlight!
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Lyric Gateway vs. Honeywell L3000
The Lyric Gateway and LYNX 3000 are both all-in-one wireless alarm and home automation systems made by Honeywell. Find out which system is right for you!
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