Frequently Asked Questions

Can You Turn Off the Siren on a 2GIG GC3?
The 2GIG GC3 internal siren cannot be turned off in programming. However, the internal siren can be disabled by unplugging it from the system's main board.
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How Can I Connect Wirelessly to a 2GIG GC3 with an iPad?
An iPad can connect wirelessly to a 2GIG GC3 system with the downloadable Alarm.com app. Learn how to configure Alarm.com on a GC3 alarm and automation system.
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How Do You Add a 2GIG DW10 to the 2GIG GC3?
A DW10 door and window sensor can be added to the 2GIG GC3 through the system's programming menu. The installer code is needed to access the programming menu.
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How Do I Remove A Z-Wave Device From A 2GIG GC3?
Z-Wave devices are removed from a 2GIG GC3 system through the Smart Home Settings menu. You must put the GC3 into exclusion mode to remove Z-Wave devices.
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What Glass Breaks Are Compatible with a Honeywell VISTA-21iP?
The VISTA-21ip is compatible with most wired glass break devices and the 5853 wireless glass break. You must have an available zone for the glass break.
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Which Chipset on a VISTA Works with Total Connect & a GSMV4G?
Vista-15P and Vista-20P version 9.12 or later, Vista-21iP version 3.13 or later, and Vista-128BPT and 250BPT all versions support Total Connect 2. Read on!
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What Frequency Do the 5800 Sensors Operate at?
Honeywell's 5800 series wireless devices operate at 345 MHz. This frequency was assigned to them by the FCC, and should operate free of interference in the US.
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What Kind of Battery Does the Honeywell 5800RP Use?
The 5800RP uses a 7.2 VDC Ni-MH rechargeable battery, capable of providing up to 6 hours of standby operation in the event of AC loss. Read on to learn more.
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How Do I Enable Total Connect 2.0 on My Vista-Turbo Panel?
TC2 is enabled on Vista-Turbo panels in device programming. The communicator talks to the panel as 3 different device types, and each must be enabled. Read on!
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2GIG GC3 vs Honeywell L5210, L7000 Security System
The 2GIG GC3, Honeywell L5210 and L7000 panels have many similarities, as well as differences. Depending on the user's needs, all panels are great options.
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