Frequently Asked Questions

Why Is My VISTA-128BPT Armed Stay After Arming Away From TC2?
Firmware 10.0 of the VISTA-128BPT had an error that prevented disabling Auto-Stay Arming for Total Connect 2.0. The issue was fixed in Revision 10.4. Learn how to upgrade to 10.4.
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Why Won't My SkyBell Clips Show Up In Total Connect 2.0?
The biggest reason why SkyBell Clips would fail to show up in Total Connect 2.0 is because the SkyBell device is running an outdated firmware version. Learn about SkyBell Cameras.
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Can I Use More Than One SkyBell With Total Connect 2.0?
A user can add up to five (5) SkyBell Video Doorbells to their Total Connect 2.0 account. A second account will add support for five additional SkyBell devices. Learn about SkyBell Cameras.
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How Do I Setup The Slideshow Feature On The Qolsys IQ Panel 2 Plus?
Images are uploaded to the IQ Panel 2 Plus using a microSD card. There are various guidelines that the image must meet. Learn to setup the slideshow for the IQ Panel 2 Plus.
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How Do I Pair the Honeywell T6 Pro Z-Wave Thermostat With a Qolsys IQ Panel 2 Plus?
The Z-Wave version of the Honeywell T6 Pro Thermostat can be paired with a Qolsys IQ Panel 2 Plus System. Learn how to pair the T6 Pro Thermostat with the Qolsys IQ Panel 2 Plus.
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How Do I Enroll a VERSA-GE Sensor With a Qolsys IQ Panel 2 Plus?
The VERSA-GE Contacts are enrolled with the 319.5 MHz IQ2+ by putting the system into auto-enrollment mode and opening the device's tamper cover. Learn to enroll a VERSA-GE.
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How Do I Reset The 4-Digit Code On My Honeywell 6280?
The Honeywell 6280 uses codes based on the codes added to the VISTA System. If you want to reset the MC and IC, you must do it through Console Mode. Learn to reset your codes.
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How Do I Turn Off My Honeywell Security System?
A consistent method for powering down a Honeywell Alarm Panel is to disconnect the battery and then unplug the transformer from the wall outlet. Learn how to turn off your system.
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How Do I Factory Default a Honeywell VISTA P-Series System?
The programming command for factory defaulting a Honeywell VISTA P-Series System is *97. This restores all settings to factory default. Learn how to factory reset a VISTA System.
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How Do I Factory Default a PowerG Sensor?
By factory defaulting a PowerG Sensor, you can successfully add it to a new system without deleting it from the old one. Learn how to perform a factory reset for a PowerG Sensor.
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