Frequently Asked Questions

How Do I Add a 2nd Zone Expander to a VISTA-20P?
The Honeywell 4219 needs to be wired up, and have its dip switches properly configured to work with a VISTA-20P. Learn how to setup a second 4219 zone expander.
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What Does the Reset/WPS Button On a Honeywell ACU Do?
The Reset button on the Honeywell ACU can perform a factory default, or it can be used to join the ACU to a WIFI network via WPS. Learn about the Reset button.
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How Long Does the Battery Last on an L5200 Before Power Loss?
The L5200 comes with a standard capacity battery that lasts up to four hours when AC power is lost. Continue reading to learn about higher capacity batteries.
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How Do I Join My ACU to WIFI Using WPS?
To join the ACU to WIFI, begin pairing on the router or WAP, then press "Reset" and release it. "Reset" acts as the WPS button during this process. Read on.
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How do I Reset a Honeywell ACU to Factory Defaults?
A user can reset a Honeywell ACU to factory defaults by holding the reset button down for 12 seconds. Learn to reset the Honeywell ACU when it's malfunctioning.
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How Do I Configure a SiX Sensors Programming on a Lyric Gateway?
Users can't configure SiX sensors on the Lyric Gateway. Only an alarm company who is a Honeywell dealer can access programming. Learn to configure SiX sensors.
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What Does a Honeywell ACU Do?
The Honeywell ACU (Analog Converter Unit) converts analog signals from older cameras to a digital signal compatible with Total Connect 2.0. Learn more below.
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What's the wire length limit on a Honeywell VISTA's polling loop?
There are strict limits on polling loop distance, based on current drawn, and wire gauge used. Learn the rules and limits for wiring the polling loop.
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Why Is My Lyric Gateway Always in Not-Ready to Arm Mode?
The Honeywell Lyric Gateway is in "not ready to arm" mode if a zone is faulted, or if a zone has a tamper switch activated. Learn how to resolve these issues.
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How Can I Access the Honeywell L7000 Through the Web?
To access the Honeywell L7000 through the web, the user will need to have the panel registered with their alarm company. Continue reading to learn more.
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