Frequently Asked Questions
How Do I Add a 2GIG Panic Button to the IQ Panel 5 System?
Learn how to add the 2GIG-PANIC100-345 panic button to the IQ Panel 5. Requires a 345 MHz daughter card. Enroll via Auto Learn and select Auxiliary Pendant.
How Do I Turn Off the Panel Voices on the IQ5 Hub System?
Turn off the voices on the IQ5 Hub under Sound, Voice Settings in Advanced Settings. Disable the Voices toggle to silence all of the panel's spoken prompts.
How Do I Turn Off Panel Voices on the IQ Panel 5 System?
Turn off the voices on the IQ Panel 5 under Sound, Voice Settings in Advanced Settings. Disable the Voices toggle to silence all of the panel's spoken prompts.
How Do I See the Z-Wave Firmware Version on the IQ5 Hub?
See the Z-Wave firmware version on the IQ5 Hub from the About page in Advanced Settings. Scroll to the Z-Wave section for the firmware and API version numbers.
How Do I See the Z-Wave Firmware Version on the IQ Panel 5?
See the Z-Wave firmware version on the IQ Panel 5 from the About page in Advanced Settings. Scroll to the Z-Wave section for the firmware and API versions.
How Do I Find the Serial Number on My IQ5 Hub Alarm System?
Find the serial number on the IQ5 Hub from the About page in Advanced Settings. Scroll to the System Serial Number that support uses to identify your panel.
How Do I Find the Serial Number on the IQ Panel 5 System?
Find the serial number on the IQ Panel 5 from the About page in Advanced Settings. Scroll to the System Serial Number that support uses to identify your panel.
How Do I See What Cellular Carrier My IQ5 Hub System Uses?
See what carrier your IQ5 Hub uses from the About page in Advanced Settings. The Cellular section lists the Carrier, shown as either AT&T LTE or Verizon LTE.
How Do I See Which Cellular Carrier My IQ Panel 5 Uses?
See what carrier your IQ Panel 5 uses from the About page in Advanced Settings. The Cellular section lists the Carrier, shown as either AT&T LTE or Verizon LTE.
How Do I Find the IMSI Number on the IQ5 Hub Alarm System?
Find the IMSI on the IQ5 Hub from the About page in Advanced Settings. Scroll to the Cellular section to see the IMSI listed alongside the IMEI and the ICCID.
Learn how to add the 2GIG-PANIC100-345 panic button to the IQ Panel 5. Requires a 345 MHz daughter card. Enroll via Auto Learn and select Auxiliary Pendant.
Added:
How Do I Turn Off the Panel Voices on the IQ5 Hub System?
Turn off the voices on the IQ5 Hub under Sound, Voice Settings in Advanced Settings. Disable the Voices toggle to silence all of the panel's spoken prompts.
Added:
How Do I Turn Off Panel Voices on the IQ Panel 5 System?
Turn off the voices on the IQ Panel 5 under Sound, Voice Settings in Advanced Settings. Disable the Voices toggle to silence all of the panel's spoken prompts.
Added:
How Do I See the Z-Wave Firmware Version on the IQ5 Hub?
See the Z-Wave firmware version on the IQ5 Hub from the About page in Advanced Settings. Scroll to the Z-Wave section for the firmware and API version numbers.
Added:
How Do I See the Z-Wave Firmware Version on the IQ Panel 5?
See the Z-Wave firmware version on the IQ Panel 5 from the About page in Advanced Settings. Scroll to the Z-Wave section for the firmware and API versions.
Added:
How Do I Find the Serial Number on My IQ5 Hub Alarm System?
Find the serial number on the IQ5 Hub from the About page in Advanced Settings. Scroll to the System Serial Number that support uses to identify your panel.
Added:
How Do I Find the Serial Number on the IQ Panel 5 System?
Find the serial number on the IQ Panel 5 from the About page in Advanced Settings. Scroll to the System Serial Number that support uses to identify your panel.
Added:
How Do I See What Cellular Carrier My IQ5 Hub System Uses?
See what carrier your IQ5 Hub uses from the About page in Advanced Settings. The Cellular section lists the Carrier, shown as either AT&T LTE or Verizon LTE.
Added:
How Do I See Which Cellular Carrier My IQ Panel 5 Uses?
See what carrier your IQ Panel 5 uses from the About page in Advanced Settings. The Cellular section lists the Carrier, shown as either AT&T LTE or Verizon LTE.
Added:
How Do I Find the IMSI Number on the IQ5 Hub Alarm System?
Find the IMSI on the IQ5 Hub from the About page in Advanced Settings. Scroll to the Cellular section to see the IMSI listed alongside the IMEI and the ICCID.
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