Frequently Asked Questions

Can I Monitor the Temperature of My Pool or Hot Tub With My Alarm System?
It is possible to have your alarm system monitor the temperature of your pool or hot tub by using a waterproof probe and a programmable temperature sensor. Learn how to do this.
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How Do I Pair My Lennox iComfort WIFI Thermostat with Alarm.com?
Alarm.com supports an integration for Lennox iComfort Thermostats so that you can control your thermostat using the Alarm.com platform. Learn how to set up this integration.
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How Do I Enroll and Interconnect Interlogix SDX-135Z Smoke and Freeze Detectors?
You should interconnect your Interlogix SDX-135Z devices before pairing them with your alarm panel. Learn how to enroll and interconnect SDX-135Z Smoke and Freeze Sensors.
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Why Does My Qolsys IQ Hardwire 16-F Show a Low Battery?
The Qolsys IQ Hardwire 16-F shows a low battery condition when AC loss occurs, or when the battery is not receiving a charge or is low on power. Learn about the IQ Hardwire 16-F.
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How Do I Install a Honeywell LTEM-XA or LTEM-XV On a VISTA-128BPT or VISTA-250BPT?
By installing and activating an LTEM-XA or LTEM-XV with a VISTA TURBO Panel, the system can communicate across a cellular network. Learn to install the LTEM-XA and LTEM-XV.
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How Do I Install a Honeywell LTEM-XA or LTEM-XV On a VISTA-15P or 20P?
Installing a Honeywell LTEM-XA or LTEM-XV will allow your VISTA-15P or 20P to connect with AlarmNet across a cellular network. Learn to install the LTEM-X Series Communicators.
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How Do I Install the Resideo LTE-IA or LTE-IV On My VISTA-15P or VISTA-20P?
o LTE-IA or LTE-IV to your VISTA-15p or VISTA-20P will provide dual-path cellular and IP connectivity for your system. Learn to install an LTE-IA or an LTE-IV.
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How Do I Set Up Scheduling On a VISTA-15P, VISTA-20P, or VISTA-21iPLTE?
The Honeywell VISTA P-Series Systems allow you to establish local schedules for the automatic operation of events. Learn how to build local schedules on a VISTA System.
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How Do You Manually Control an Output On a VISTA-15P, VISTA-20P, or VISTA-21IPLTE Panel?
Manual control of an output is achieved by using the Code + [#] + [7xx] or Code + [#] + [8xx] command. These commands will turn an output ON or OFF respectively. Learn more here.
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Why Can't I Clear a Trouble Condition On My 2GIG GC3 or GC3e?
Users have reported unclearable trouble conditions on 2GIG GC3 and GC3e Systems when Smart Area Partitions are enabled. No fix is currently available. Learn about this problem.
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