2GIG 2GIG-TOUCH-NA-VA Frequently Asked Questions
How Do I Put the 2GIG GC Touch Into Wireless Learn Mode?
Put the 2GIG GC Touch into learn mode by accessing Sensor Settings in installer programming and selecting Quick Add or tapping the Learn button in Manual Add.
How Do I Power Down or Shut Off My 2GIG GC Touch Panel?
To power down the 2GIG GC Touch, remove the rear access cover and press the internal power button for 2 seconds. Select Shutdown from the menu that appears.
Can I Add a Smoke Detector to My 2GIG GC Touch System?
Yes, the 2GIG GC Touch supports wireless 345MHz smoke detectors. Add them through Sensor Settings using the Installer Code and set as a 24-Hour Fire zone type.
How Do I Power On the 2GIG GC Touch Panel for the First Time?
The 2GIG GC Touch powers on automatically when AC power is connected. The included 14VDC adapter starts the boot sequence without pressing any buttons.
How Do I Add a User Code to the 2GIG GC Touch System?
Add a user code to the 2GIG GC Touch through Master Settings and User Management. Enter a unique name and PIN for each user. Tap here to learn about user codes.
Can a 2GIG GC Touch Be Desk Mounted Versus Wall Mounted?
Yes, the 2GIG GC Touch supports desktop mounting with the optional 2GIG-TOUCH-DESK non-metallic stand, providing flexible placement options. Click for details.
How Do I Program a Wireless Key Fob Into a 2GIG GC Touch?
Program a key fob on the 2GIG GC Touch by accessing Sensor Settings, selecting an empty zone, then choosing Key fob as the device type and learning the TXID.
How Do I Update the Firmware On My 2GIG GC Touch Panel?
Update firmware on the 2GIG GC Touch by inserting a USB flash drive with the .zip firmware file into the Type-C port and entering your Master or Installer Code.
How do I disarm the 2GIG GC Touch security system?
Disarm the 2GIG GC Touch by sliding the mode control to the middle position and entering a valid PIN. Bluetooth disarming is also available. Learn more here!
Does the 2GIG GC Touch Require An Internet Connection?
No, the 2GIG GC Touch can work without internet by using built-in 4G/LTE cellular. WIFI is recommended as primary, but cellular provides backup communication.
Put the 2GIG GC Touch into learn mode by accessing Sensor Settings in installer programming and selecting Quick Add or tapping the Learn button in Manual Add.
Added:
How Do I Power Down or Shut Off My 2GIG GC Touch Panel?
To power down the 2GIG GC Touch, remove the rear access cover and press the internal power button for 2 seconds. Select Shutdown from the menu that appears.
Added:
Can I Add a Smoke Detector to My 2GIG GC Touch System?
Yes, the 2GIG GC Touch supports wireless 345MHz smoke detectors. Add them through Sensor Settings using the Installer Code and set as a 24-Hour Fire zone type.
Added:
How Do I Power On the 2GIG GC Touch Panel for the First Time?
The 2GIG GC Touch powers on automatically when AC power is connected. The included 14VDC adapter starts the boot sequence without pressing any buttons.
Added:
How Do I Add a User Code to the 2GIG GC Touch System?
Add a user code to the 2GIG GC Touch through Master Settings and User Management. Enter a unique name and PIN for each user. Tap here to learn about user codes.
Added:
Can a 2GIG GC Touch Be Desk Mounted Versus Wall Mounted?
Yes, the 2GIG GC Touch supports desktop mounting with the optional 2GIG-TOUCH-DESK non-metallic stand, providing flexible placement options. Click for details.
Added:
How Do I Program a Wireless Key Fob Into a 2GIG GC Touch?
Program a key fob on the 2GIG GC Touch by accessing Sensor Settings, selecting an empty zone, then choosing Key fob as the device type and learning the TXID.
Added:
How Do I Update the Firmware On My 2GIG GC Touch Panel?
Update firmware on the 2GIG GC Touch by inserting a USB flash drive with the .zip firmware file into the Type-C port and entering your Master or Installer Code.
Added:
How do I disarm the 2GIG GC Touch security system?
Disarm the 2GIG GC Touch by sliding the mode control to the middle position and entering a valid PIN. Bluetooth disarming is also available. Learn more here!
Added:
Does the 2GIG GC Touch Require An Internet Connection?
No, the 2GIG GC Touch can work without internet by using built-in 4G/LTE cellular. WIFI is recommended as primary, but cellular provides backup communication.
Added: