2GIG 2GIG-TOUCH-NA-VA Frequently Asked Questions
How Do I Program a 2GIG Motion Sensor with a 2GIG GC Touch?
To program a 2GIG motion sensor, access Sensor Settings from the installer menu, select an empty zone, then enroll the device. Click here for full walkthrough.
Can I Connect the 2GIG GC Touch Panel to Apple HomeKit?
No, the 2GIG GC Touch does not support Apple HomeKit integration. The panel uses Alarm.com for smart home control, which offers its own app and voice options.
How Is the Cellular Module Installed in a 2GIG GC Touch?
The 2GIG GC Touch cellular module and SIM card are factory-installed. Your alarm dealer registers and activates the system to enable cellular communication.
What Is a Cross Zone and How Do I Enable It on GC Touch?
A Cross Zone on the 2GIG GC Touch requires multiple sensors to trip before triggering an alarm, reducing false alarms. Program it through Sensor Settings.
How Do I Enable or Disable Quick Arming on a 2GIG GC Touch?
Turn Quick Arming on or off in a 2GIG GC Touch from Settings > Advanced Settings > System Settings. Toggle the Quick Arming option on or off. Full info here.
Why Can't I Clear a Trouble Condition On My 2GIG GC Touch?
Trouble conditions on the 2GIG GC Touch persist until the underlying issue is resolved. Restore Day zones, restore AC power, or address sensor tamper alerts.
Does the 2GIG GC Touch Support Z-Wave Smart Home Devices?
Yes, the 2GIG GC Touch has a built-in Z-Wave Plus V2 controller and can support up to 232 devices. Z-Wave Long Range is not supported currently. Click for more.
How Do I Enter Walk Test on a 2GIG GC Touch Alarm Panel?
Access Walk Test on the 2GIG GC Touch by opening Settings with your Installer Code or Master Code, then navigating to Equipment Management and System Test.
What Is a Day Zone (Group 05) Used For on a 2GIG GC Touch?
A Day Zone (Group 05) on the 2GIG GC Touch displays a trouble alert when triggered while disarmed, and an alarm while armed. Follow this link to learn more.
How Do I Use the Clean Screen Feature on the 2GIG GC Touch?
Use Clean Screen on the 2GIG GC Touch to temporarily disable touch input for 30 seconds, allowing you to wipe fingerprints without triggering actions.
To program a 2GIG motion sensor, access Sensor Settings from the installer menu, select an empty zone, then enroll the device. Click here for full walkthrough.
Added:
Can I Connect the 2GIG GC Touch Panel to Apple HomeKit?
No, the 2GIG GC Touch does not support Apple HomeKit integration. The panel uses Alarm.com for smart home control, which offers its own app and voice options.
Added:
How Is the Cellular Module Installed in a 2GIG GC Touch?
The 2GIG GC Touch cellular module and SIM card are factory-installed. Your alarm dealer registers and activates the system to enable cellular communication.
Added:
What Is a Cross Zone and How Do I Enable It on GC Touch?
A Cross Zone on the 2GIG GC Touch requires multiple sensors to trip before triggering an alarm, reducing false alarms. Program it through Sensor Settings.
Added:
How Do I Enable or Disable Quick Arming on a 2GIG GC Touch?
Turn Quick Arming on or off in a 2GIG GC Touch from Settings > Advanced Settings > System Settings. Toggle the Quick Arming option on or off. Full info here.
Added:
Why Can't I Clear a Trouble Condition On My 2GIG GC Touch?
Trouble conditions on the 2GIG GC Touch persist until the underlying issue is resolved. Restore Day zones, restore AC power, or address sensor tamper alerts.
Added:
Does the 2GIG GC Touch Support Z-Wave Smart Home Devices?
Yes, the 2GIG GC Touch has a built-in Z-Wave Plus V2 controller and can support up to 232 devices. Z-Wave Long Range is not supported currently. Click for more.
Added:
How Do I Enter Walk Test on a 2GIG GC Touch Alarm Panel?
Access Walk Test on the 2GIG GC Touch by opening Settings with your Installer Code or Master Code, then navigating to Equipment Management and System Test.
Added:
What Is a Day Zone (Group 05) Used For on a 2GIG GC Touch?
A Day Zone (Group 05) on the 2GIG GC Touch displays a trouble alert when triggered while disarmed, and an alarm while armed. Follow this link to learn more.
Added:
How Do I Use the Clean Screen Feature on the 2GIG GC Touch?
Use Clean Screen on the 2GIG GC Touch to temporarily disable touch input for 30 seconds, allowing you to wipe fingerprints without triggering actions.
Added: