2GIG 2GIG-TOUCH-NA-VA Frequently Asked Questions
How Do I Set Up the Screen Saver on the 2GIG GC Touch?
On the 2GIG GC Touch, set up the Screen Saver / Photo Frame by tapping Settings, entering your code, then tapping Screen Management and selecting Photo Frame.
How Do I Change to 6-Digit User Codes on a 2GIG GC Touch?
The 2GIG GC Touch supports 4 or 6-digit user PINs. Use the Installer Code to open User Management and tap PIN Code Length to switch all user codes to 6 digits.
How Do I Add a Z-Wave Thermostat to a 2GIG GC Touch Panel?
To add a Z-Wave thermostat to the 2GIG GC Touch, access Settings, enter the Installer Code (1561), tap Automation Device, then Add Device to pair the unit.
What Are the 2GIG GC Touch Sensor Groups and Zone Types?
The 2GIG GC Touch supports multiple sensor groups including Entry/Exit, Perimeter, Interior Follower, Day Zone, and 24-Hour types for fire, panic, and CO.
Which Deadbolt Locks Work with the 2GIG GC Touch Panel?
The 2GIG GC Touch works with Z-Wave compatible deadbolt locks from brands like Kwikset, Yale, and Schlage. Add locks through the Automation Device menu.
How Do I Connect the 2GIG GC Touch to a Hidden WIFI Network?
Connect the 2GIG GC Touch to a hidden WIFI network by scrolling to Add Network in WIFI settings and manually entering the SSID and password.
Can I Integrate Existing Smoke Detectors with a 2GIG GC Touch?
Yes, you can integrate existing smoke detectors with the 2GIG GC Touch using a takeover module like the Encore Firefighter FF345 to trigger fire alarms.
Can I Download the Firmware for a 2GIG GC Touch Alarm System?
Yes, firmware for the 2GIG GC Touch is available on the Alarm Grid website. Download the .zip file to a USB flash drive and connect it to the panel to update.
How Do I Program Z-Wave Devices to a 2GIG GC Touch Panel?
To program Z-Wave devices to the 2GIG GC Touch, access the Automation Device menu in Settings, tap Add Device, and trigger the Z-Wave device to pair it.
How Do I Change the Encryption Mode on a 2GIG-DW100-345?
To change the encryption mode on a 2GIG-DW100-345, open the sensor housing, locate the DIP switch, and set position 1 to ON for encrypted or OFF for standard.
On the 2GIG GC Touch, set up the Screen Saver / Photo Frame by tapping Settings, entering your code, then tapping Screen Management and selecting Photo Frame.
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How Do I Change to 6-Digit User Codes on a 2GIG GC Touch?
The 2GIG GC Touch supports 4 or 6-digit user PINs. Use the Installer Code to open User Management and tap PIN Code Length to switch all user codes to 6 digits.
Added:
How Do I Add a Z-Wave Thermostat to a 2GIG GC Touch Panel?
To add a Z-Wave thermostat to the 2GIG GC Touch, access Settings, enter the Installer Code (1561), tap Automation Device, then Add Device to pair the unit.
Added:
What Are the 2GIG GC Touch Sensor Groups and Zone Types?
The 2GIG GC Touch supports multiple sensor groups including Entry/Exit, Perimeter, Interior Follower, Day Zone, and 24-Hour types for fire, panic, and CO.
Added:
Which Deadbolt Locks Work with the 2GIG GC Touch Panel?
The 2GIG GC Touch works with Z-Wave compatible deadbolt locks from brands like Kwikset, Yale, and Schlage. Add locks through the Automation Device menu.
Added:
How Do I Connect the 2GIG GC Touch to a Hidden WIFI Network?
Connect the 2GIG GC Touch to a hidden WIFI network by scrolling to Add Network in WIFI settings and manually entering the SSID and password.
Added:
Can I Integrate Existing Smoke Detectors with a 2GIG GC Touch?
Yes, you can integrate existing smoke detectors with the 2GIG GC Touch using a takeover module like the Encore Firefighter FF345 to trigger fire alarms.
Added:
Can I Download the Firmware for a 2GIG GC Touch Alarm System?
Yes, firmware for the 2GIG GC Touch is available on the Alarm Grid website. Download the .zip file to a USB flash drive and connect it to the panel to update.
Added:
How Do I Program Z-Wave Devices to a 2GIG GC Touch Panel?
To program Z-Wave devices to the 2GIG GC Touch, access the Automation Device menu in Settings, tap Add Device, and trigger the Z-Wave device to pair it.
Added:
How Do I Change the Encryption Mode on a 2GIG-DW100-345?
To change the encryption mode on a 2GIG-DW100-345, open the sensor housing, locate the DIP switch, and set position 1 to ON for encrypted or OFF for standard.
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