Why is my 5800 series sensor losing RF supervision?

An RF supervision loss occurs when a Honeywell wireless receiver does not receive an RF check-in signal from one or more of its Honeywell 5800 Series wireless devices for a specified period of time. A Honeywell 5800 Series Sensor will send this signal to the receiver every 70 to 90 minutes.

For most Honeywell panels, if the system does not receive a check-in signal from a supervised wireless device for a 12 hour period, it will generate an RF Supervision message. This check signal is typically designated by a 'Check nn' condition, where 'nn' is the (2) digit zone number of the wireless device experiencing the loss of supervision. This will let you know which Honeywell 5800 Series wireless devices are not being seen by your security system.

If the RF supervision trouble shows up after a low battery signal, the wireless sensor may have stopped transmitting after its battery fully drained. A low battery indication usually comes up about one month before the battery dies completely. Replacing the battery within the Honeywell 5800 Series wireless device, then performing two disarm commands should clear the trouble display.

The more common reason for a loss of RF supervision is an environmental factor that is preventing the wireless signal from the transmitter from reaching the Honeywell wireless receiver. Any large metal object located between the wireless receiver and the wireless sensor will oftentimes cause an RF supervision loss. Avoid installing Honeywell 5800 wireless devices on metal doors or windows. As it is often hard to know what materials are within your home's walls, testing your wireless devices before permanently mounting them is recommended. The Go-No-Go test is designed specifically for this purpose. When an issue arises, moving a Honeywell 5800 Series wireless device a few inches up or down, left or right can make a huge difference when troubleshooting an RF supervision loss.

If you are experiencing frequent RF supervision problems, you can try adding a Honeywell 5800RP wireless repeater between your wireless receiver and the devices causing the RF supervision issues. The 5800RP repeater boosts the wireless signal and extends the wireless range of your Honeywell wireless security system.

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Yes it will work with a Honeywell 5834-4 key fob: https://www.alarmgrid.com/products/honeywell-5834-4 It also support high security encryption mode if you have that enabled on your key fob...
Does the Honeywell 5800RP increases the key fob range too?
If you deleted the repeater maintenance zone properly, the panel couldn't still show an RF Supervision trouble for that zone. Are you sure it's not showing RF Supervision trouble for different zones?
We did that and still getting message. Could it be the Lynx panel? Do we need to just replace it?
I would have them disable the maintenance zone on the repeater as it seems the repeater is doing its job since no other zones in the shop are showing supervision errors.
Lynx 5200
They did the non UL installation
I would ask him how he set up your maintenance zone for your repeater to see which way he did and then we'll have a better idea of how to help from there.
My install guy
The installation guide at https://www.alarmgrid.com/documents/honeywell-5800rp-install-guide details the supervision options for the repeater. Who is "they"?
Oh gah. I don't know how they did it. What is the difference?
Okay, so that must mean the repeater is doing it's job of repeating the RF signal out to the shop. Did you use the UL Installation procedure when programming and setting up the repeater maintenance zone or did you do the more basic non-UL setup / programming?
Just the repeater
Is it just the repeater zone that has the Supervision Trouble now or do the shop zones still have the supervision errors as well?
So in the beginning we did not have a repeater. A year later we started getting RF loss on sensors in the shop. We changed them out and was still get RF loss, so then we added the repeater. Now the repeater is saying the same thing.
Were you getting RF supervision loss errors on any of the zones in the shop? If not, I don't know that you even need the repeater at all.
The screen error was RF supervision loss just on the repeater zone. We have changed it out and put a new one in, but still having the same error.
At those distances, it doesn't sound like a repeater would even be needed. The sensors should work up to 200' from the system. What was the actual error message on the screen and was it for all the zones in the shop?
There are no metal walls, just brick on both buildings. The repeater is about 15 feet from the L5200 and the repeater is about 40-75 feet from the sensors that are causing the issue.
How far is the repeater from the L5200 and are there any metal walls in between? How far is the repeater from the sensors that had the RF supervision trouble and are there any metal walls in between?
Hi. We are using a Lynx 5200 and I have a 5800 repeater installed for the sensors in my shop which is about 50 feet away. The system has worked fine for a year and the other week it started with RF signal lost. That is when we added the repeater. Now the repeater keeps having a fault and we added new sensors in the shop and it is still doing the same thing. Can you offer some advice?
Thank you. I will see what I can do with that.
Unfortunately, there is no way to change the frequency so if the repeater is getting blocked on the 4th floor, you won't be able to use wireless sensors up there unless they can be boosted by a repeater installed on another floor. I would urge you to make sure to test the sensors on the 4th floor if you are able to get them to work to make sure they can reliably communicate to the system.
Hi - you already helped me before, so I just ran into a completely different trouble - I have a building 6 stories high, and have Vista 20P installed on 3rd floor. When I bring repeater 5800RP to the 4th floor on up, it has pretty much a solid red light no matter where I go, except inside of the elevator... which also cuts off communication with Vista 20P. Do you have any methods or recommendations for handling the RF interference? Is it possible to change frequency range of all of my devices to avoid the interference? Can I use different type of antenna? Building is finished, so wiring it from third floor on up would be difficult.
What system do you have?
Hi, how can I reset my honeywell alarm ? All of my sensors read "supervisor" !
Devices that are set to "supervised" get checked by the panel or wireless receiver to make sure they are in range. Only devices that are set to supervised will generate a loss of RF supervision signal. You typically want all alarm sensors set to supervised.
What is the difference between RF 'supervied" and "UNsupervised"? What use does each have on the 5800 series wirelss products?

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