Which Alarm.com Cameras Support 2-Way Audio With the 2GIG Edge?

Only the ADC-V515, ADC-V521IR, ADC-V522IR, ADC-V523, ADC-V622-WELL, and the Alarm.com and SkyBell Video Doorbell Cameras support 2-way audio with the 2GIG Edge. The other compatible cameras for 2GIG Edge streaming are video only. Most outdoor and PoE cameras do not support audio streaming.

Certain Alarm.com Cameras can be streamed from the 2GIG Edge and any paired 2GIG Edge Remote Keypads. In order to do this, the camera must be a compatible model, and it must be paired with the user's Alarm.com account. This will require that the user has video surveillance set up on their Alarm.com account. Alarm Grid customers will need a Platinum Level Plan (Self or Full) to do this. After the camera has been enrolled, the user must enable the "View at Panel" setting for the camera from the Alarm.com account. In addition, the "Audio for non-doorbell cameras" add-on must be enabled through Alarm.com in order to be able to use the 2-way audio feature. The user will then be able to view the camera from the 2GIG Edge Panel and any 2GIG Edge Remote Keypads after the system has synced with Alarm.com. The user can wait a few minutes for a sync to occur automatically, or they can reboot the panel (power it down and then back on) to force a sync with Alarm.com. More information on how to stream cameras on the 2GIG Edge can be found in this helpful FAQ.

Many Alarm.com Cameras that can be streamed from the 2GIG Edge and its paired 2GIG Edge Remote Keypad support two-way audio. These cameras have a built-in speaker and microphone just like the 2GIG Edge Alarm Panel and the 2GIG Edge Remote Keypad. This makes it possible to have a live conversation between anyone at the Edge Panel or Edge Remote Keypad and the paired Alarm.com Camera that supports two-way audio. The following Alarm.com Cameras support 2-way audio with the 2GIG Edge:

• ADC-V515
• ADC-V521IR (Two-Way Audio Requires Firmware Version IP8137-ALAM-0100d1 or higher)
• ADC-V522IR (Two-Way Audio Requires Hardware Version 0101 and Firmware Version IP8168-ALAM-0100b9 or higher, all of these cameras shipped on or after 08/01/17 have the necessary hardware)
• ADC-V523
• ADC-V622-WELL
• All Alarm.com Video Doorbell Cameras - SkyBell ADC-VDB101/102, SkyBell ADC-VDB105/106, SkyBell ADC-VDB105x/106X, Alarm.com ADC-VDB770 (Note: The Doorbell Camera must be on the same WIFI network as the Edge)

There are other Alarm.com Cameras that support video streaming from the 2GIG Edge and 2GIG Edge Remote Keypad, but they do not support 2-way audio functionality. These are typically outdoor cameras and PoE cameras. The following Alarm.com Cameras can be streamed from the 2GIG Edge and 2GIG Edge Remote Keypad for video, but they do not support 2-way audio:

• ADC-V722W (Outdoor Wireless Camera)
• ADC-V723 (1080p Outdoor WIFI Camera)
• ADC-VC725 (Indoor/Outdoor Mini Bullet Camera)
• ADC-VC726 (Indoor/Outdoor Mini Bullet Camera)
• ADC-VC736 (Indoor/Outdoor Bullet Camera)
• ADC-VC825 (Indoor/Outdoor Dome Camera)
• ADC-VC826 (Indoor/Outdoor Dome Camera)
• ADC-VC836 (Indoor/Outdoor Turret Camera)

Don't forget that only cameras that are currently paired with the user's Alarm.com account can be streamed from the 2GIG Edge. Each Alarm.com account with Video enabled will have a camera limit that the user should keep in mind. This camera limit can be increased by the user's monitoring company. Once a camera has been paired with the user's Alarm.com account, the "View at Panel" option has been enabled for that camera from Alarm.com, and the 2GIG Edge Panel has synced with Alarm.com, the user can view the camera's live feed from the 2GIG Edge Panel or 2GIG Edge Remote Keypad by starting from the main screen, and choosing Smart Home, then Cameras, and then clicking on the thumbnail of the camera feed they want to view to make it full screen.