Check out the new and improved Total Connect 2.0 interactive service!

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For those of you not familiar with Total Connect 2.0, it is an application in the form of an app on a smartphone or tablet and web version on your personal computer. The service is hosted by Alarmnet which is Honeywell's communications division. Alarmnet prides itself on offering a secure (encrypted), simple way for end users to connect to their alarm systems remotely and receive text and/or email alerts for just about anything that occurs on the system. 

Total Connect has seen several upgrades this year including a new SMS gateway for more reliable text alerts from the largest cellular providers: AT&T, Spring, T-Mobile and Verizon. The newest upgrades have come in the form a complete aesthetic overhaul and several updated features including auto-syncing for the LYNX Touch L5100, L5200 and L7000! This means that any newly added zones will be automatically pushed to Total Connect after you exit programming on the panel. There is also a new wizard for creating "smart scenes" for remote automation. If you are an existing Total Connect user you will need to update the app on your smartphone and tablet in order to experience the new features. The web version on your computer has already been updated and will not require any changes on your computer. 

The most popular feature upgrade is the smart scene automation wizard. The wizard is designed to be more user friendly and walk you through the steps creating a scene for any enrolled Z-Wave devices. This feature requires that you have a Z-Wave controller and are enrolled in the remote automation service. Tap the + icon on the top right of the Automation module on Total Connect. First, name your scene. Then select command(s) for any Z-Wave device(s) you would like to be involved in the scene. The wizard will offer three trigger types: scheduling, rule, and manual execution. If you click "On a recurring schedule" you will be given the option to set a schedule to execute the scene. "Based on another device" is known as a rule. A rule allows you to trigger a scene based on a security system action (i.e. arm, disarm or alarm) or a security sensor fault (i.e. motion detector tripping or door/window opening). The last selection (when you tap it) is designed for manually triggering a scene from the Total Connect app. 

After you update the app on your mobile devices you may notice that the new version supports "Touch ID." For example, the iPhone 5S and 6 models support "Touch ID" which is way to log into apps using your fingerprint. You will need to first enroll your fingerprint by going into Settings > Touch ID & Passcode. Here you can scan in your fingertip(s). After you update and launch the new app, you will need to login with your username and password for the first time. When doing so, be sure to enable the "Remember Me" toggle button before logging in. Then you can log out. Going forward, you will be prompted with a pop message with the following when you launch the app: 

Simply press your finger that you already scanned in on the home button. This will launch you directly into the app! 

All in all, we are seeing that Alarmnet is continuing to develop the Total Connect 2.0 platform as they promised. We will continue to see updates that will make the application easier to use with more features that make controlling your alarm system remotely easier than ever. We will be sure to keep you posted as more features develop! 



I'm surprised your local company told you to contact AlarmNet. It should be their job to contact them for you when they don't know how your system or service works as you are right, they don't usually talk to an end user. He was correct in that the system doesn't support some more advance conditional logic. I'm not sure what you consider an "easy" way to enable/disable a scene but there's certainly options that aren't "hard'. As for the icons/options, I imagine you are using your Master Code and not your Installer Code and that is why you are missing some icons. I suggest you switch to a company that knows your system and service better. We happen to fully support your setup and we have no-contract plans online at
After posting this, my local security company came out this AM and after checking options, etc., they suggested I call Honeywell Alarmnet directly. Needless to say they were not happy to hear from an end user. In any case, their support person clarified several issues for me. First of all, it is not possible to create a scenario where the system runs a light on a schedule only when the system is armed. Nor is it possible to easily enable/disable a scene. These seem like a basic user needs to me. Who would want a living room light going on & off while they are trying to watch TV? Secondly, several of the things I was unable to setup with my L5200/TotalConnect2 are done differently with the latest version of software. In other words the help videos and pdf manual procedures don't match the latest software. There were icons and options shown in the videos & manuals that did not appear on my L5200 panel or in TotalConnect2. Ironically, there was an opening message in the videos that said to call your security specialist if those particular features didn't show up. I wasn't happy with all his answers, but the Alarnet guy did seem to be very knowledgeable.
Are you trying to edit the scheduling from TC2 or from an alarm system?
Is there any easy way to easily enable/disable scenes that run on a schedule? Am I missing something?