Notice: Billing This Month Not Showing as Alarm Grid in Statements

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We have learned that some Alarm Grid customers are receiving billing statements that do not show the Alarm Grid company name. For some, the internal account number is displayed instead. Other statements may show something different. We are currently taking steps to fix this problem.

Alarm Grid apologizes to any customer who has been affected by this issue. Our billing department is working to correct this issue as soon as possible so that it does not affect future statements. If you have any questions or concerns, we encourage you to contact us at support@alarmgrid.com. Our billing department will respond to your inquiry as soon as possible. Thank you for being an Alarm Grid customer.

Comments

If you could please email us at Support@alarmgrid.com or call M-F 9-8 EST at 888/818/7728
I forgot to update with my new cc expiration date in time for my 2/3/21 bill. I have updated the cc now.