July 2026 Archives

Alarm.com has confirmed a technical issue affecting remote commands sent to LiftMaster and Chamberlain smart garage door devices. The issue began at midday on July 1, 2026. It may cause a delay when you try to open, close, or check the status of your garage door through Alarm.com. Some installers may also have trouble adding new LiftMaster or Chamberlain devices to a system until the issue is fixed.

If you didn't know, you can add a compatible LiftMaster or Chamberlain garage door to your Alarm.com account. We have an FAQ that walks through the integration on a Qolsys IQ Panel 2 Plus, but the setup is nearly the same for any panel that supports the feature.

Alarm.com is actively working on a fix and has not yet given an end time for the issue. No action is needed on your part. If you use a LiftMaster or Chamberlain garage door opener with your system, you may notice a delay before your commands go through until the issue is resolved.

We will update this post as soon as Alarm.com resolves the issue. In the meantime, if you have any questions, contact the Alarm Grid support team at support@alarmgrid.com or call us at 888-818-7728.