Alarm Grid Experiencing Temporary Phone Issues

Posted By

Due to a technical issue, Alarm Grid is currently unable to receive incoming phone calls. This is due to a Twilio outage that prevents the TalkDesk service from working properly. For now, we are only able to place our own phone calls. We apologize for any inconvenience to our customers.

If you need to contact Alarm Grid, then emailing us at support@alarmgrid.com is still a viable option as usual. You may also try using the Chat function found on various pages throughout the Alarm Grid website. We will provide an update when our regular phone service is restored. Our hope is that the issue will be resolved soon. Keep checking our blog for updates. As a reminder, you can subscribe to our blog using Feedburner service.

Update: Our phone service is believed to be working as usual again.

Tags: ,

Comments