Alarm Grid Announces the MyAlarms.com Central Station Customer PortalPosted By Michael Goris
Update: There is now a new, easier process for creating a MyAlarms.com account. More information can be found here.
Alarm Grid's monitoring partner, Criticom Monitoring Sevices (CMS), has made it easier than ever for customers to interact with their security systems. Now you can put your system on test mode, view your account info and view your signal history without having to call us or the central station.
All of this is possible thanks to the new MyAlarms.com service from Criticom. Once you have set up an account with MyAlarms.com, you can access your Alarm Grid account information and place your system on test mode on your own.
Getting started with MyAlarms.com is very easy. Simply provide us with the following information:
- Username for MyAlarms.com (cannot be an email)
- The email address associated with your Alarm Grid account
- Your monitoring address
You can provide us with this information using our online chat or over the phone (888-818-7728) during our business hours. Alternatively, you can simply send an email to email@example.com. From there, we will contact CMS and let them know that you would like to create a MyAlarms.com account.
Once CMS has set everything up on their end, you will receive an email from firstname.lastname@example.org to finish setting up your account. This includes creating a password for your MyAlarms.com account. We recommend adding this email address to your address book to prevent it from going into your junk folder. Make sure to check your spam folder if you have not added this email before requesting access!
If you have any questions about this new service, please reach out to us and let us know. We look forward to helping you get started with this outstanding new service!