Rapid Response Awarded by The Monitoring Association

Alarm Grid sends big congratulations to Rapid Response Monitoring Services! The central monitoring station has won the 2021 Excellence Awards for Manager of the Year (Johnathan Rainbow) and Support Person of the Year (Michelle Quattrini). Nice job Rapid Response, and keep up the good work!

The Excellence Awards are hosted by The Monitoring Association (TMA). These awards recognize and honor the very best central monitoring stations and the dedicated personnel who keep them operating. A well-run central station is a vital part of alarm monitoring service, and we're super proud of Rapid Response for walking away with two (2) huge awards!

Jonathan Rainbow of Rapid Response was named as the sole 2021 Manager of the Year, while Michelle Quattrini of Rapid Response tied for 2021 Support Person of the Year. Both individuals have been recognized for their significant contributions to the alarm monitoring industry and their distinct level of professionalism. Alarm Grid congratulates both of these individuals, and we hope they continue their work into the following year and beyond.

All Alarm Grid customers who receive central station service in Canada are covered by Rapid Response Monitoring Services. Our primary central station partner for monitored customers in the United States, Criticom Monitoring Services, has many of the same certifications as Rapid Response. Both Criticom and Rapid Response are certified as being UL Listed and FM Approved. Whether you are covered by Criticom or Rapid Response, you have a dedicated team of committed operators on your side, and they are ready to step in whenever an alarm occurs on your monitored security system.

Again, we send our heartfelt congratulations to Johnathan Rainbow, Michelle Quattrini, and everyone else at Rapid Response Monitoring Services for their success! We expect to see both Rapid Response and Criticom Monitoring Services receive awards and accolades in the future. Please share any thoughts you have about our central station partners in a comment down below. And of course, stay turned to our blog for more alarm system news coming real soon!