Tennessee Opts to End Fines for False Alarms

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Hi DIYers! We have learned that a new law has been signed in Tennessee that disallows local governments from charging security companies fines for false alarms. The law also prohibits any fees for alarm permits The bill was signed by Tennessee Governor William "Bill" Lee on May 8th, 2019.

Under the new law, alarm monitoring companies cannot be charged fines for any false alarms that occur. Additionally, local governments cannot charge end users fees for alarm permits or alarm permit renewals. End users may still be charged by local governments for causing excessive false alarms. The law goes into effect June 19, 2019.

Alarm Grid strongly supports this new law, as it makes it easier for us to provide customers with quality service. Preventing false alarms is the responsibility of both the alarm monitoring company and the end user. Alarm Grid does its part to ensure that customers cause as few false alarms as possible. We accomplish this by educating our customers about the best practices for reducing false alarms. The vast majority of end users do not actively seek out ways of causing false alarms. Most will do whatever they can to prevent them.

Some of the practices used to reduce false alarms include setting appropriate Entry and Exit Delay times, enabling Alarm Report Delay (if needed), and encouraging the use of Arm-Confirm features. Alarm Grid also offers certain panels that are compliant with the standards mandated by CP-01 of the Security Industry Association (SIA) for reducing false alarms.

At Alarm Grid, one of our top goals is to empower the end user. We strive to help our customers understand how their systems work so that false alarms occur less frequently. End users should also make sure to follow the manufacturer’s recommendations for installation and panel programming.

We are also pleased that Tennessee customers will not longer have to worry about alarm permit fees. Alarm Grid believes that anyone who wants alarm monitoring service should be able to receive protection without paying added fees to local governments. Many people avoid getting alarm monitoring service because they do not want to pay permitting fees. We believe that the prohibition of these fees will encourage more people to sign up for monitoring.

Alarm Grid wants to help you avoid false alarm dispatches. But we also want you to know that your home or business will receive help in a real emergency. That is one of our top goals as an alarm monitoring company. If you want to learn more about how we work to prevent false alarms, please reach out to us. The best way to contact us is through email at support@alarmgrid.com. We will check your email at our earliest convenience and respond as soon as possible. We look forward to hearing from you.

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