Important Shipping Update

We would like to inform you about a temporary delay affecting some recent orders. Due to a major system upgrade on our vendor’s end, certain shipments are taking a little longer to process than usual. This may affect orders placed between Thursday, the 24th at noon, and today. Orders placed in the next couple of days may also be impacted.

Please rest assured—if you selected fast or expedited shipping, your order will still ship using that method and will arrive as quickly as possible once processed.

We are actively working with our vendor to move orders through the system and get them out the door as quickly as possible. We’re confident this situation will be short-lived and we’re here to support you every step of the way.

If your order is past the expected timeframe outlined in our shipping policy, feel free to reach out by emailing us here. This will open a support ticket and our team will get back to you as soon as possible.

Thank you for your patience and continued support of Alarm Grid. We will continue to provide any further updates as we receive them.