Product Announcements Posts

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Alarm Grid would like to remind its customers that the sunset of Total Connect 1.0 is quickly falling upon us. The service is set to be terminated by January 2020. By then, all users must upgrade to the Total Connect 2.0 service. Almost all Total Connect users have already made the upgrade.


Total Connect 1.0 was introduced as a way for users of Honeywell Alarm Panels to operate their systems remotely. The service was relatively limited in what it could offer. It was later replaced with the Total Connect 2.0 service that is still very widely used today. The TC2 service is much more reliable and offers vastly superior functionality when compared with the original TC1 platform. As of late November 2018, nearly all TC1 users have upgraded to TC2. But there are still a very small number of users running TC1. You can recognize that you have TC2 by the mobile app icon, which features the white letters "tc" with a red background. The icon is shown above.

If you are still running TC1, you must upgrade to TC2 by January 2020. If you don't, you will lose remote functionality for your system. By upgrading to TC2, you will ensure that your remote system services will work well into the very distant future. You will also gain several different features that are only compatible with TC2. Some of these features include:

  • Access to TC2 App and Website
  • Support for Amazon Alexa
  • Support for MyQ Garage Doors
  • Support for SkyBell Video Doorbells
  • Support for August Smart Locks
  • Support with Total Connect Comfort Thermostats
  • Control up to Eight Partitions (if supported by system)
  • Push Notifications
  • Video Alerts
  • Smart Scenes
  • Support for Honeywell HD Cameras
  • iOS Face ID Recognition
  • Android Voice Recognition
  • Support with Apple Watch
  • Multi-Language Options
  • 100+ Locations per Account

Most users who are still running Total Connect 1.0 are doing so because they have an alarm panel or a system communicator that works with TC1, but not TC2. For these users, some type of upgrade is necessary for gaining access to Total Connect 2.0. This could include replacing the communicator or replacing the panel entirely. Any Alarm Grid customer can contact us to receive assistance on the easiest way to upgrade their system. These customers should email us at support@alarmgrid.com, or call us at (888) 818-7728 during normal business hours, which are 9am to 8pm EST M-F to receive further assistance. Our team will work with them to ensure that they obtain the proper equipment to get started with Total Connect 2.0.

Remember, you must upgrade to TC2 by January 2020. This is just slightly more than a year away. Make the upgrade to TC2 now so that you do not lose remote services for your Honeywell Panel!

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Hi DIYers! We are happy to announce that the Honeywell 5800MINI Wireless Door and Window Sensor is now available in brown. This serves as a more aesthetically pleasing option for users with homes that feature brown decor. Please note the classic white option is still available as well.

The Honeywell 5800MINI is one of the most popular alarm sensors on the market today. It is known for its small size and overall ease of use. These features make the 5800MINI one of the most versatile and useful door and window sensors available. The sensor can effectively monitor nearly any door or window and let the system know when the structure has been opened.

The two components of the 5800MINI are the sensor itself and its included magnet. Both components come in a matching white or brown color. The sensor is mounted on the door or window frame, while the magnet is mounted on the moving portion of the actual door or window. For best results, the magnet should be mounted no further than one-half inch of the sensor, though a maximum spacing gap of a full inch is supported. The magnet will ideally be in direct contact with the sensor when the door or window is closed. This is why door and window sensors are often referred to as "contacts". When the door or window is opened, the magnet will separate from the sensor. This will release a reed switch inside the 5800MINI. The sensor will then send an alert to the panel to let it know that the door or window has been opened.

What's great about the 5800MINI is its small size. The sensor measures 2.2"H x 1.0"W x 0.25"D. This makes it one of the smallest and thinnest door and window contacts available, allowing it to be used in nearly any type of application. The sensor also features an LED light that shows its current status. This light is useful for helping users with any necessary troubleshooting. The sensor is powered using a single 3V lithium CR2032 coin battery, and it has an average battery life of three to five years. The maximum wireless signal range of the 200 nominal feet. But this range can be extended to a maximum of 400 nominal feet with the use of a Honeywell 5800RP Wireless Repeater. The 5800MINI operates at 345 MHz, making it readily compatible with the Honeywell Lyric Alarm System, any Honeywell LYNX Touch and any 2GIG System. It can also be used with a Honeywell VISTA System if a wireless receiver is added, as well as the 345 MHz Version of the IQ Panel 2 Plus.

Both the white and brown versions of the Honeywell 5800MINI are available from Alarm Grid. Get some now, and improve the capabilities of your security system. Also remember to take a look at the alarm monitoring plans we have available.

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Alarm Grid is happy to announce that many of the wireless modules from iDevices are now available on our site! These convenient modules are all compatible with the Apple HomeKit platform, as well as Amazon Alexa and Google Assistant. No external hub is needed to get these modules connected.


All of the iDevices modules are set up using the iDevices Connected App that allows the user to connect them to a local WIFI network. The modules can then be set up for voice control using Apple HomeKit, Amazon Alexa and Google Assistant. The HomeKit compatibility is particularly exciting, as the user can operate the module from virtually anywhere using their iPad or iPhone. They can also integrate the module into HomeKit Smart Scenes for automatic operation and control. These modules also offer energy consumption data so that users can better manage their energy costs.

The following smart modules from iDevices are now available:

These modules are also compatible with the iDevices Wireless Instant Switch that serves as a connected wireless remote controller for on-site operation. The switch can be wall-mounted for a neat and tidy installation. Alarm Grid is also now offering various kits that include an iDevices Wireless Instant Switch and an iDevices Smart Module.

The following iDevices Kits are available:

Also available from iDevices is the iDevices Smart WIFI Thermostat. This smart thermostat is also HomeKit-compatible, and it replaces the existing thermostat in a home or business. It offers an effective any convenient way to control almost any HVAC system. Voice functionality for the iDevices Smart Thermostat is available through Siri, Amazon Alexa and Google Assistant. Programming options for the module allows a user to control their HVAC system in a way that suits their lifestyle, while also saving them money.

Alarm Grid is also now offering the WIFI version of the Honeywell T6 Pro Thermostat. Previously, we only offered the Z-Wave Version of the T6 Pro. The T6 Pro Z-Wave is still recommended for users who want to control the thermostat from their HomeKit security system, as well as those who want to use their thermostat with Total Connect 2.0 or Alarm.com. But the advantage to the WIFI version is that it is compatible with Apple HomeKit. Any iOS user who has a HomeKit setup or is looking to get started with the HomeKit service should strongly consider this outstanding device!

Finally, we have also added the additional smart products:

If you have any questions about these new products, do not hesitate to reach out to use. You may contact us at support@alarmgrid.com, or call us at (888) 818-7728 during normal business hours, which are 9am to 8pm EST M-F.

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Hi DIYers! Today, we're taking a look at the Honeywell CELL-EXTST. This an antenna adapter cable designed for use with the Honeywell Lyric Panel. This adapter allows you to connect a cellular antenna with the the Lyric Cell Radio to boost its signal strength and communicate more reliably.

Normally, we recommend using cellular amplifiers to boost the strength of a cellular module. These tend to work more reliably than antennas, and they allow you to boost the cellular strength throughout the building. But if a user plans on using an antenna, they will need to make sure it is strong enough to achieve the reliable connection they want. Normally, the fixed-length Honeywell CELL-ANTU will work just fine for this role. This antenna offers a 1dB gain of signal strength, and it has a 10-foot cable that cannot be extended. The Honeywell CELL-ANTU already comes with the Honeywell CELL-EXTST Adapter for integrating with the Lyric Controller. But if a user requires a stronger antenna, they will need to use the Honeywell CELL-EXTST Adapter to complete the connection.

Sometimes, a larger antenna can make all the difference for ensuring reliable communication with the Honeywell AlarmNet Servers. This is especially true for those who live in rural areas that may be located very far away from a cellular tower. But since the Lyric Cellular Modules use a unique TS9 plug, they need the CELL-EXTST to work with the stronger outdoor antennas. For ultimate signal boosting, we recommend using the Honeywell CELL-EXTST with the Honeywell CELL-ANT3DB AlarmNet Weatherproof Antenna. This will provide up to an additional 3dB in signal strength. You will also need a COAX cable of the desired length to complete the connection. The proper extenders will allow the CELL-ANT3DB to reach a wire length of between 25 and 50 feet for flexible wiring options. But please note that a longer wire run will decrease the signal gain that is provided. By using the outdoor CELL-ANT3DB, your Lyric will certainly enjoy a better connection. This will give you great peace of mind in knowing that your home is monitored!

The Honeywell CELL-EXTST is what makes the connection possible, and it can now be purchased individually from Alarm Grid. Get one for your system, and achieve the reliable connectivity you need! For more information on Honeywell Cellular Antennas, please review this helpful document.

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Hi DIYers! Last week, we took a look at some takeover modules that allow existing life-safety sensors to be used with wireless systems. Specifically, we examined the Encore FF345 for 345 MHz systems and the SLX-AD-T3 for 319.5 MHz systems. Now, we offer a module for 433 MHz systems as well!

Despite its name, the DSC WST-600 actually operates at 433 MHz. This is the frequency commonly used with DSC Panels, including the wireless all-in-one DSC Impassa. It works in essentially the same manner as the other takeover modules. This involves continuously listening for the unique temporal sound of an activated smoke detector or carbon monoxide detector. As long as the sensor has the appropriate sounder, it can be used in this way. And if the sensors are interconnected, a single DSC WST-600 module can monitor the entire building!

The DSC WST-600 is programmed with a DSC System as though it were a regular 433 MHz wireless smoke or CO detector. Most users will program this type of device so that it has the system send out an emergency alert as soon as it is activated. This way, the user can receive automatic emergency dispatch from a central monitoring station. For best results, the DSC WST-600 should be placed within six inches of the life-safety sensor that it is monitoring. This way, the sensor will be able to actively detect the sound of the activated sensor. Overall, this sensor is a great way to monitor existing smokes and CO sensor so that the end user can save money.

The DSC WST-600 is available for purchase now on the Alarm Grid site. It is perfect for anyone with a DSC Impassa who wants to integrate hardwired life-safety sensors or conventional battery-powered life-safety sensors with their system. Get a DSC WST-600 takeover module to protect your home or business.

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Alarm Grid has recently learned that the Honeywell 3GL, the longtime cellular communicator for the LYNX Touch Panels, has officially been discontinued. This leaves the Honeywell L5200 with no available cellular communicator. However, the newer LYNX Touch Systems still have cellular options.

Honeywell 3gl alarmnet cellular communicator for the l5200 and l

The Honeywell 3GL was a cellular communicator that connected with the AT&T 3G Network. It was previously sold as the Honeywell 4GL. But Honeywell smartly changed the name, as it misled many people into believing it was a 4G communicator. The 3GL was compatible with the L5200, L5210 and L7000 Alarm Systems. As for the L5210 and L7000, there are still cellular communicators available, specifically the LTE-L57A and LTE-L57V. Please note that the L5210 and L7000 must be running Firmware Version 9 or higher to support one of these LTE communicators. More information on this is available here.

With the discontinuation of this module, the Honeywell L5200 now has no available cellular communicator option. Users of the L5200 who want to receive cellular monitoring should strongly consider upgrading to a newer system, such as a Honeywell Lyric Controller. This is Honeywell's newest wireless security system, and it has multiple cellular options available.

Please note that this news does not affect L5200 Systems that are already using an active 3GL Communicator. Any communicator that has already been activated will continue to function as normal. Additionally, if a user is able to find an existing 3GL or GSMVLP5-4G from somewhere else, then we can still activate it for cellular monitoring service with their L5200 System.

One alternative option for L5200 users without a cellular communicator is to go the WIFI-route instead. The system will support the L5100-WIFI module, which will allow the system to connect with a local WIFI network. Although WIFI is not as reliable as cellular service, it can be a good option if a user simply does not want to upgrade their panel. This is also a great option for Honeywell L5100 users, as that system also has no cellular radio in current production.

Finally, the ILP5 is still available for purchase, and it provides hardwired ethernet capabilities for any LYNX Touch Panel. But please note that a LYNX Touch cannot support both the ILP5 and a cellular communicator since they use the same port. Once a Honeywell LYNX Touch System is using IP or cellular communication, it will be capable of being used with the Total Connect 2.0 service.

The following table outlines all of the communicators available for the Honeywell LYNX Touch Systems and their compatibilities with each of these panels:


GSMVLP5

3GL

GSMVLP5-4G

LTE-L57A

LTE-L57V

ILP5

L5100-WIFI

Network AT&T 2G AT&T 3G AT&T 4G AT&T LTE Verizon LTE Wired Ethernet WIFI
Available Discontinued Discontinued Discontinued Yes Yes Yes Yes

L5000

Yes

No

No

No

No

Yes

No

L5100

No

No

Yes

No

No

Yes

Yes

L5200

No

Yes

Yes

No

No

Yes

Yes

L5210

No

Yes

Yes

Yes

Yes

Yes

Yes

L7000

No

Yes

Yes

Yes

Yes

Yes

Yes

If you have any question about this news, please do not hesitate to reach out to us for further assistance. You may email us at support@alarmgrid.com, or you may call us at 888-818-7728 from 9am to 8pm EST M-F. We look forward to hearing from you.

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Hi DIYers! We would like to announce that the Honeywell LTE-XA AT&T LTE Communicator for Honeywell VISTA Alarm Systems is now available for purchase on our website. This is the perfect solution for Honeywell VISTA users who are unable to get reliable Verizon LTE service in their area.

Alarm Grid already offers the LTE-XV for connecting a VISTA Panel to the Verizon LTE Network. But now, the LTE-XA Communicator presents users with an alternative option for getting their system monitored. This is very important for VISTA users who live in areas where Verizon service isn't the best. Now they will have the option of connecting with the AT&T LTE Network instead.

As an LTE communicator, the LTE-XA will provide fast transmission speeds and highly consistent communication with the AlarmNet360 servers. This communicator also allows the system to function with the Total Connect 2.0 service. A user can access this platform to arm and disarm their system, check the current status of sensors, control Z-Wave smart home devices and more. Please note that an appropriate alarm monitoring plan is needed.

Alarm Grid also offers the LTEXA-TC2 Upgrade Kit. This kit includes both the LTE-XA Communicator and the latest VISTA 15P and 20P PROM Chips for supporting the module. Any VISTA System that is not running firmware revision 9.12 or higher needs a PROM chip upgrade in order to be used with the Total Connect 2.0 service. With this kit, the system will receive the necessary upgrade, and it will obtain fast and reliable LTE communication from AT&T.

It is important to mention that there is currently no way to get dual-path (IP and cellular) communication on a VISTA System using LTE communication. Although dual-path is always the preferred option, a standalone LTE cellular radio will still provide consistent and reliable monitoring service for the user. And the user will receive the benefit of having the system remain monitored even as older cellular networks are slowly phased out. With LTE, a user is taking steps to future-proof their system.

Both the standalone LTE-XA Radio and the upgrade kit with PROM Chips are available now. Get your VISTA System connected for top-quality alarm monitoring services!

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Hi DIYers! We are excited to announce that Lutron Smart Lighting Devices are now available for purchase on the Alarm Grid website. Lutron is one of the leaders in smart lighting and home automation. Their products are perfect for users who want to achieve an automated home lighting setup.

Lutron uses its own smart wireless communications protocol that is different from WIFI and other home automation signals like Z-Wave and WIFI. The Lutron signal is specifically designed to not interfere with these communication signals. We have found that the Lutron wireless protocol is one of the most reliable and consistent signals for use with smart lighting and home automation. These devices can truly make a user's life easier, giving them complete and total control of their lights.

The centerpiece of a Lutron Smart Lighting System is the Lutron Caseta Smart Bridge. This is what makes remote access and control possible for a Lutron device. All Lutron Lighting Devices will integrate with this central hub for access and control. Some of the smart home assistants and platforms that can be used with Lutron include Apple HomeKit, Google Home, Amazon Alexa, Nest and Sonos. Whenever a command is sent out through one of these platforms, it will first pass through the Lutron Bridge before being forwarded to the specific device. Voice commands for Lutron Devices are possible when used with Apple HomeKit, Google Home and Amazon Alexa.

Some of the Lutron Devices that can connect with the Lutron Smart Bridge include the Lutron In-Wall Light Dimmer Switch for hardwired lights (no travel wire required) and the Lutron Plug-In Lamp Dimmer Module for lamps and floor lights. These devices can all be controlled remotely from virtually anywhere using the Lutron App or Apple HomeKit. They can also be operated by on-site users by using a Lutron Pico Remote. There's also an audio Pico Remote specifically designed for use with Sonos Sound Systems. And with the Lutron App, a user can even have their lights activate based on the Geofencing location of their smartphone!

By using a Lutron System with a Honeywell Lyric Controller (MR7 firmware update required) and Apple HomeKit, a user can even have their Lutron Devices activate with certain security events. For example, a might have all of their Lutron Smart Lights set to turn on when they return home and disarm their Lyric Alarm System. This is the best way to integrate a Lutron Smart Lighting System with a home security system.

Please note that Lutron integration with Alarm.com is only possible with the L-BDGPRO2 Smart Bridge PRO. We do not sell the PRO Bridge at this time. However, if you purchase a Smart Bridge PRO from another retailer, we can go ahead and enable Alarm.com integration.

Lutron Products are available now on the Alarm Grid site. Obtain a robust and complete smart lighting setup for your home!

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Alarm Grid is sad to announce that the Honeywell GSMVLP5-4G Cellular Communicator for Honeywell LYNX Touch Systems has officially been discontinued. Without this cellular communicator, a Honeywell L5100 System will have no way of using cellular communication for alarm monitoring.

Honeywell gsmvlp5 4g alarmnet lynx touch l5100 total connect cellular alarm monitoring communicatorThe Honeywell GSMVLP5-4G was the first 4G cellular communicator ever released for Honeywell Alarm Systems. It was designed exclusively for use with Honeywell LYNX Touch Panels. Now that the module is discontinued, it becomes much more difficult for an L5100 user to upgrade their system to cellular.

Please note that existing GSMVLP5-4G modules are not affected by this news. If you already have an L5100 or any other LYNX Touch System that uses a GSMVLP5-4G for monitoring, then the module will continue to work just fine. Likewise, if you have a LYNX Touch L5210 or L7000, you can still upgrade to cellular using a Honeywell LTE-L57V or 3GL. Please note that the L5210 or L7000 System will need to be running Firmware Version 9 or higher to support the LTE module. For more information on the LTE communicator, please review this prior blog post.

Unfortunately, the L5100 System needs the GSMVLP5-4G to use cellular communication. If a user can obtain a second-hand GSMVLP5-4G module, they will still be able to activate it and use it with the system. Additionally, an L5100 user can forgo cellular and use an L5100-WIFI to access Total Connect 2.0. But please note that this will not be as reliable as using cellular communication.

Perhaps the best option for an L5100 without an active cellular communicator is to replace the system entirely with a newer model. We recommend purchasing the Honeywell Lyric Controller as a replacement. All of the sensors used with an L5100 will work with the Lyric. The Lyric is also compatible with Apple HomeKit, making it great for users looking to get started with smart home automation and the ability to control Z-Wave devices using voice commands. A LYRICLTE-A can be added to get the system connected to a cellular network.

Honeywell lyric controller encrypted wireless security system

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Hi DIYers! Today we are extremely pleased to announce that the brand-new Qolsys IQ Panel 2 Plus Security Systems are here! Three different versions of the system are currently available on the Alarm Grid website. This is truly very exciting news, as we are sure you will love these systems.




With the IQ Panel 2 Plus, Qolsys has raised the bar for wireless all-in-one Alarm Systems. These are definitely some of the most robust and powerful panels we have ever offered from Alarm Grid. Currently, there are three versions of the system available:

All of the IQ Panel 2 Plus Systems provide support for the top-of-the-line PowerG Wireless Sensors. These sensors operate at 915 MHz, and they can be used from up to 2,000 feet away from the system in open air. This will allow users to setup their sensors from virtually anywhere on the property, regardless of where their alarm system is located. The sensors are also protected by 128-bit AES encryption, making them nearly impossible to be hacked or taken over by others. These are definitely some of the most versatile and secure alarm sensors that we have ever encountered.

In addition to PowerG, each IQ Panel 2 Plus System will provide support for a sensor lineup at a lower wireless frequency. There are three different "flavors" that a user can choose from. These are support for 319 MHz Qolsys Sensors and Interlogix/GE Sensors, 345 MHz Honeywell 5800 Series Sensors and 2GIG Sensors, and 433 MHz legacy DSC Sensors. The 319 MHz and 345 MHz options are already available, and the 433 MHz option should be available soon. Also note that a Verizon LTE version of the 345 MHz sensor option should also be arriving in the near future.



Every IQ Panel 2 Plus System comes with a built-in WIFI card and an LTE cellular communicator. This will provide an immediate dual-path communication setup for the system. The only thing that an end user will need is an appropriate alarm monitoring plan. If either path ever goes down, the IQ Panel 2 Plus will still be able to use the other communication path and remain monitored. Both AT&T and Verizon LTE options for cellular monitoring are available.



The Qolsys IQ Panel 2 Plus has also made great strides in video surveillance. Users can view the live feed for their Alarm.com Security Cameras right from the panel itself. And Qolsys worked to better-integrate the system with the SkyBell Doorbell Cameras. Now, a users can answer their SkyBell doorbell from their panel. They can even have a live conversation with the person at their door from their IQ Panel 2 Plus! This is also possible for any ADC Camera that supports two-way voice.

The IQ Panel 2 Plus also supports a plethora of other features. These include Bluetooth disarming, an integrated glass break detector, a built-in 5MP camera, an integrated Z-Wave Plus Controller and an easy-to-use setup wizard for getting started with the system. All of this makes the IQ Panel 2 Plus one of the best systems we have ever had the pleasure of using.



The Qolsys IQ Panel 2 Plus is available from Alarm Grid now. If you have any questions, please feel free to contact us at support@alarmgrid.com, or call us at 888-818-7728 from 9am to 8pm EST Monday through Friday. We hope that you will enjoy this system as much as we do, and we look forward to hearing from you!

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